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I had this problem in the beginning when I migrated to the EISY. It couldn't reach the time server through my router, but when I plugged it in directly to my Uverse modem it worked. I ended up finding a setting in my router that would enable NTP (I use the Ubiquti Dream Machine router).

I finally got back home from an extended trip and started playing with this again. I ended up putting the EISY right on the AT&T Uverse LAN (before my Ubiquiti router) and the time set. After further troubleshooting, I found some settings in the Ubiquiti router that needed to be enabled and mapped to a timeserver -- it seems like, since the time server isn't settable in the EISY, it's looking for the router to be the NTP server (I think). Of course, since I can't change the time manually, I won't know if this is the final solution or not until perhaps DST goes away again or the internal clock starts to lose time for some reason. Thanks for all of your help, guys!

Yeah I think so. I didn't want to do it on the holiday weekend, I'm heading out on a trip for the next week so I'll open a ticket when I get back home -- things are running well on the old ISY. I did get it talking over the hardwire Ethernet. I connected it right up to the router instead of the unmanaged switch and it's coming up in the finder now. Thanks for your help Techman. I know you've been here for a long time.

Yup. Every time.

Yeah I tried setting up via Ethernet first. UD Mobile didn't see it until I disconnected it, restarted it, and went the wifi route. I evert tried manually setting up UD Mobile with the IP address that the router assigned to it via DHCP.

No dice. Left it disconnected from power for a good hour. Also I've run the package update numerous times.

It's connected by WiFi right now with DHCP. When I connect to the network with the Ethernet port I can see the device from the network (different IP) and ping it but the launcher won't find it. I've cleared the cache, re-downloaded the launcher, rebooted the device, restarted the device, did the hokey pokey, and I'm still a few days and hours ago.

I am in the process of commissioning a new EISY. I have both running on my network right now and can switch the PLM between them since they are running essentially the same system. However, the EISY will not set it's time. The ISY will synchronize with the computer and the NTP server, but the EISY will not. Tried rebooting, tried power cycling, tried pulling the power and turning it back on. I've searched for solutions on the forum but nothing seems to be awry with my router or anything like that. Also tried manually setting time via SSH and FreeBSD commands. Was not allowed. Should mention everything was upgraded and it's running version 5.8 and the UI and firmware match. Using Ubiquiti Dream Machine router on AT&T Uverse. Also, I'll add this to the thread, the IoX finder only works when the EISY is connected by Wi-Fi. When hard wired to Ethernet it isn't found, although I can see it on my router and ping the IP address. And the Admin Console only has settings for one Ethernet device which appears to be the wireless. I would like to hardwire Ethernet this if possible. @Michel Kohanim you're my only hope LOL. Thanks!

I came here to make sure I wasn't alone! Mine is down too.

I'll tell you what... I've heard many complain about the simple aesthetics of the Insteon keypads with the paper labels, but I wouldn't have it any other way. $70 for a keypad was within my range but having custom etched keycaps was not (and I made too many changes to the programming on the 11 keypads I have) and I made some nice colored buttons with a color laser printer. Although I have always thought that the next iteration of the keypad line could be a customizeable touchscreen... a digital 8 "button" (or however many "button") keypad, perhaps with multiple "pages." Of course, as with all things, it seems like an easy and cost-effective device if you are not the one trying to manufacture and market it. But for everything else, I'm not sure what you could do beyond Decora or toggle, other than custom etching the paddle or doing screwless covers.

Just saw this announcement on Facebook.... Looks like it was posted today, June 9, at about 1:15 PM CDT or so. https://www.insteon.com/blog/2022/6/9/fnustys354bfmcmchr36wgvrn5h41z

I don't understand why Z-wave doesn't have a comparable keypad. My nine keypads are the main IO of my system.

I've been called weird for putting dimmer switches in the bathrooms... I didn't put in Insteon in the bathrooms, but I came close...

Are there any decent Zwave keypads?

I would imagine that they may have just shut the doors and the forum and hosting just expired after a while due to non payment. Maybe.