BrianN324

It's been a while since I came here, and I decided to as I have found the issue. As noted, I did have the ISY set to 192.168.1.108 so it was effectively a static IP address without DHCP. This issue was due to a change of WiFi router when my existing one died and I replaced with a new one. I got a cheap one while I waited for delivery on the more robust version I now have installed. In a hurry, this temporary WiFi set itself up with a different IP range (192.168.0.1-255) so the ISY did not and would not be detected. I did see the .108 IP when I did an IP scan including this range and suspected it was the ISY even though the usual ID information was not there. I had chosen the static IP a long time ago as I regularly accessed the system remotely and I guess it was easier to keep it working back then. So to try to keep this short, it's resolved now fairly easily as I installed the new (TP-Link AXE7800 Archer AXE95) Wifi router and in the process this time, prior to getting numerous items connected, I changed the IP address of the router to the previous range I was using. After getting everything connected, I checked the ISY and it came right back.. a little issue with the Java but now it's all back and I have access to the ISY again. I am very happy to know that I can continue to use this ISY for my system as I don't have an extensive system, mostly lighting and sensors but I do have fairly elaborate programming and scheduling that I didn't want to recreate if possible. I do also very much appreciate the response on this forum and will continue to check it out and try to keep up with the latest changes with Universal Devices. If I can see a possible need in the future, an upgrade to the new hardware would certainly be something I would consider. I do have to resolve my sign on for the UD portal as I tried signing up but I'm not getting the verification email to do so. Thanks again to all for your help.

Thanks for your quick response to this. I've done the deletions in Java, it's not specifically described as 'cache' but it's temp files and there is an option for applications. I also ran the latest IoX launcher and what I get is a dialog box that is IoX finder: Not Found. I also have the Java windows that show what I see an option to delete files. I've done so, and it comes up with the Not Found result. I run an IP scan to find the ISY and although there are a few active ones, there is no specific address that shows the ISY. I've tried entering several of these under the ADD button where it asks for a URL but nothing comes up as the ISY. Usually in the past when there where issues with changes ( and I did recently have to change WiFi routers so the addresses are likely different) I have had to update Java settings at times but the ISY would eventually come back. Now that the other options for running the ISY are not available, I presume because there is no server anymore, I need to find a way to get to it again. I do have an ethernet crossover somewhere here if that's the way with a direct connection. All of my lights and their settings are still working, but as I understand it there is a lot of that programming that's in the individual modules. If I want to change anything or add the new Insteon sensor that came in today, I will need ISY access. To answer your other question, I don't recall what version firmware is running but I know it's not the most recent version. It was running well and I didn't want to risk it for upgrades that at the time looked like something I didn't need. It's will be encouraging to hear that the ISY can be used autonomously as it always was, but I need to get this resolved first.

I've been using my 994i for some time now generally without issues, for numerous Insteon units of different types. There are always things that come up but now apparently time has passed and this unit is no longer supported. I've been using computers since the early 80's and home control with X-10 previously so I am familiar with how this goes, But trying to get some support from Universal Devices has proven difficult. I've also been unable to get a response in email to verify my email address, no email has appeared. So I couldn't do a ticket on the web site as I can't sign in. My 994i is 'not found' and I've tried deleting the cache as advised but so far no luck. I need to know if I can expect to be able to use this 994i without support or if I would be required to purchase the new hardware as the only option.