I have an ISY-991 and a PLM 2412S. Previously it was determined that I had a bad PLM so I exchanged it. I have a new PLM now and trying to set up the 99i. However, the RX light on the 99i is STILL solid which, according to the documentation, means the ISY can not see the PLM. And as before I still get no popup dialog from the START LINKING button on the java interface.
The light on the PLM is lit solid. pressing and holding the button for any length of time does nothing.
The power and RX lights on the ISY are solid
I tried to reset the PLM by unplugging for 10 seconds, then plugging back in holding the set button for 3 seconds and releasing. Nothing.
So I am on the phone again with SmartHome... They are now shipping me a new 99i and PLM. Not inspiring confidence....