oh2bnMaine

Well!! It happened again yesterday evening! I Just found out have performed the Restore Devices function on all three switches. The first switch I did, the ISY Admin Console restarted itself and I had to re-log in. Further attempts did NOT restart the ISY console. Unfortunately, this did not fix the issue. Any other thoughts? I'll leave it as is for now to see if anybody can help me get to the bottom of this (since it seems like it will come back)

I didn't think of using the Restore function until it was too late. That would have been a good test.

First off, I fixed it, but I am still curious if somebody can explain what happened. I have recessed lights in the kitchen connected to a 2477D (Switch A). I have two other 2477Ds (Siwitch B, Switch C) that controlled the 'live' switch. This has been working for approximately 2 years now. This morning, my wife actuated one of the controller switches (not the one that is physically wired to the lights) and the scene seemed to break. The two controller switches stopped working as expected. Turn lights ON using Switch A Note that the LEDs on Switch B & Switch C did NOT change position (this used to work) Actuate Switch B (from OFF to ON) to try to get it in sync with the scene Lights turn OFF Switch A LEDs go from ON to OFF Switch B LEDs go from OFF to ON Switch C LEDs do not change I removed the three switches from my ISY and re-adding them. I recreated the scene in the admin console. I then created the scene at the switches. I'm not sure if I HAD to do both #5 & #6, but just doing #5 did not seem to fix the issue. I have ~40 scenes. This is the only one (that I have found) that broke. Any thoughts on what happened? Two months ago, I migrated from my ISY994 to an eISY. Other than that, I haven't made any changes that I would think could have impacted this aspect of the ISY. None of those changes were in the last few days and we've been using the kitchen lights every day.

Thank you for asking that question!! I had only been trying the individual lights in the scene; not the scene itself. My problem went away after I removed and re-added all devices in the scene. Now the scene works fine again. I'll go through and do this to all ~40 scenes!! (I imagine some don't work. I am pretty sure I've seen at lesat one other scene work since migrating)

I have upgraded from my ISY994 to an EISY. I think my problem is isolated to scenes. I see the scene in Alexa and Google Home, but the expected action doesn't materialize even though the smart device tells me it was successful. I have a scene called "Master Suite." I say, "Alexa, turn off the master suite." I get the confirmation sound from the Alexa that the action was understood but the lights to not change. I say, "Hey Google, turn off the master suite," I see it finds the object on my phone and tells me it successfully turns it off but the lights in the room do not change. I removed the "Master Suite" device from my Alexa. I then disabled the Alexa skill for the ISY and reenabled it. This forced Alexa to find the "Master Suite" as if it were new. The problem has persisted though. Alexa and Google both have no issues operating EISY Devices that are actual light switches. Any thoughts?

I've tried using InPrivate and removing all extensions. I still see this message. Are there other suggestions I should be trying?

Yes. 8-361. Sorry for the delay, I have been away from my computer for a couple of days. I will update to 5.3.4 regardless. Thanks for reminding me!

I'm using this... I'm using Windows 11. Java 1.08_361-b09. I've been using the same 5.3.3 launcher for a long time. I just downloaded the newest jnlp. We'll see how that does.

I realized after posting that I was rebooting the ISY but not powering it off. I tried the power recycle and that seemed to help. I still got the ProxyDevice IO Error message for a bit longer, but that has stopped it seems. Time to take a new backup. I was realizing my backup didn't have the last 10~ 2477D's that I installed! Now I'm up to 20~ 2477D's not in my backup.

I see this may have happened to others in the past? I'm in a situation where I mis-clicked on Add ZWave on my phone app. I got out of that and went into Linking an Insteon device. The process seemed to work, but the device was never added. The Linking process does what the original poster (link provided) describes. It keeps re-starting the Linking dialog box after reaching 100%. Here's what I currently see. I can get rid of the ProxyDevice message, but it will come back eventually. I've opened the Event Viewer and don't see much information there. As of this writing, the last log entry was at 2:14pm. It is currently 2:31pm. I've even tried hitting the reboot button in Config, but the Linking dialog showed up right after I logged in again. When I open the app on my phone, it gives me the "linking" message (1, press & hold SET button; 2, repeat; 3, finish; 4, UD Mobile sync). What should I be trying to resolve this?

Holding the button for ~10 seconds is enough to get a factory reset. I found my other 2477SA1(NO). Both are now listed in admin console and have been factory reset. Device 1 [14.58.4C] beeps on command. I can switch it on manually, but the admin console doesn't seem to have that level of control. (There's a 'loud' click when the device switches on.) Device 2 [14.5C.58], while on the list, is not available. I'm not sure why that's the case, but it might not matter. That device is the one that's not sending a load through the purple wires -- the switch doesn't appear to be working. (There's no click when the device is switched on.) Here's the Event Log (Level 3) for both devices when I attempt to perform a Query on each. Sat 04/02/2022 19:39:07 : [INST-TX-I1 ] 02 62 14 5C 58 0F 19 00 Sat 04/02/2022 19:39:07 : [INST-ACK ] 02 62 14.5C.58 0F 19 00 06 LTSREQ (LIGHT) Sat 04/02/2022 19:39:16 : [INST-TX-I1 ] 02 62 14 5C 58 0F 19 00 Sat 04/02/2022 19:39:16 : [INST-ACK ] 02 62 14.5C.58 0F 19 00 06 LTSREQ (LIGHT) Sat 04/02/2022 19:39:25 : [INST-TX-I1 ] 02 62 14 5C 58 0F 19 00 Sat 04/02/2022 19:39:25 : [INST-ACK ] 02 62 14.5C.58 0F 19 00 06 LTSREQ (LIGHT) Sat 04/02/2022 19:39:42 : [INST-TX-I1 ] 02 62 14 58 4C 0F 19 00 Sat 04/02/2022 19:39:42 : [INST-ACK ] 02 62 14.58.4C 0F 19 00 06 LTSREQ (LIGHT) Sat 04/02/2022 19:39:42 : [INST-SRX ] 02 50 14.58.4C 44.D1.A5 2F 00 2E (2E) Sat 04/02/2022 19:39:42 : [Std-Direct Ack] 14.58.4C-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 04/02/2022 19:39:42 : [D2D EVENT ] Event [14 58 4C 1] [ST] [46] uom=100 prec=0 Sat 04/02/2022 19:39:42 : [ 14 58 4C 1] ST 46 (uom=100 prec=0)

Out of curiosity, I tried both stickers. The first was the correct one. Regarding finding the device on the list, it sure would be nice if that list was sorted alphabetically! Anyway, I have it connected now, but things still aren't working 100%. I cannot get the ON/OFF/DON/DOFF to change the switch state. When I press Query, it shows me a %age. I've seen 15%, 13% and 11%. When I press ON/DON, the %age is replaced with ON. OFF/DOFF replaces it with OFF, as you would expect. Every time I press Query, though, I get a %age. If I press the ON/OFF button on the 2477SA1, I do NOT see a change in switch state in the admin console. With a voltmeter, I have confirmed that when ON, it is producing ~240 volts. Still, even when I have physically switched it on using the button, Query registers a %age (I have yet to see higher than 15%). At this point, I assumed the device has zero connected to the ISY994, but that is wrong... By pressing the BEEP button, I can produce a beep at the device. I can change the beep duration using admin console. So, I know the admin console can touch the device. I tried to do a factory reset -- power circuit breaker off, hold ON/OFF button, power circuit breaker on, release button after 3 seconds. It should produce a double beep at this point, but I never get this feedback that the reset has been successful. I've tried holding the button for over 10 seconds as well. No difference noted. Any more thoughts?

Thanks for your attention. I'll do another test tomorrow. Funny how it looks to have two addresses inside? I did only use auto-discover. I had trouble finding the 2477SA1 on the list and gave up.

I guess this shows my age (rather, the age of my Insteon devices). I have a 2477SA1 (240v Insteon ON/OFF switch) that I want to install on my pool pump. I had this specific 2477SA1 hooked up to a hot water tank in a prior house that we no longer own. That house was using an ISY994 (non-pro). This house is using a ISY994 Pro (w/Zwave). I hooked up the 2477SA1 on a 30A breaker as close to the ISY/PLM as I could get. The set up process gave me a message telling me the 2477SA1 is incompatible with the ISY994. Is this truly the case? If not, is there something I should be doing to get around this? Thanks, Bill