MrBill, Thanks for your post. I have tried the steps you suggested without any progress. PLM Status returns 0.0.0 v0 / Not connected.
DennisC, Thanks for your post. Yes, I did (attempt) to follow the (very confusing) migration guide (several times). I have a PLM 2413S. I bought the USB-serial adapter directly from Amazon and wired it according to the US doc.
Still no joy. My ISY was bullet-proof and worked great for years. Eisy is so far a big disappointment and needs better documentation that does not mix up with the ISY documentation. The UD mobile app is also a disappointment. Did UD have their documentation and migration guide tested by anyone outside of their shop of not well acquainted with all their systems? I've been coding since 1973 (FORTRAN IV) but rarely have had to struggle with anything as much as I have with this eisy migration.
Thanks for your help. Any more ideas? Gary