I did a auto upgrade to 4.7.3 and my shortcut disappeared and thy i944 app in the start menu disappeared. When i run the start.jnlp it first starts the install and then a Java permission screen appears and I allow and then get an error that shortcut cannot be installed. I tried everything I know and have reinstalled Java and i944 downloads several times even restored form backup, but not shortcut or apps. The only way i can launch the admin console is to make a shortcut that points to where "admin.jnlp" is stored on my PC. I am running the latest Build of Windows 10 Pro. BTW I've used an Isy for years and even had to update to a i944, so not a newbie to Universal Devices.