Robert Messenger

Replaced ISY & PLM. Used backup file and then replaced PLM. Restored and all work except: When I create a nee scene the status shows devices have turned on but the physical device hasn't (24xx ect.). Individually, each device can be commanded on or off but when added to a scene they will not work. Any thoughts?

thanks oberkc. That was a tough one. When I looked and compared device links I found the bad links. Though the ISY or keypads had nothing there were random links for the H buttons of the keypads in more than 20 of the 80+ 2476s/2477s. Defaulted or restoring did not help. I had to delete the device in the ISY and then default the dimmer and then enroll the device back into the ISY. Time consuming because you have to write down the address, given name, controller info and responder info and put it all back. Thanks for the advice. Without it I wouldn't have thought to look there for the keypad address and button in the device table. Warning for those using the new 8 buttons when restoring to the 994I and new PLM. No problems with the 6 button keypads. Strange. Whew! Any clue why defaulting and restoring doesn't remove device links?

Oh! BTW: I have disabled all programs from running and that makes no difference either.

In the scene there is no relationship. Also in event viewer the only activity is the H button and no indication of activity associated with the random lights. When I say random, the same random lights go ON and OFF with the push of button H. Each keypad H button has different lights that go on and off. Being no event activity makes me think the action is coming from the keypad button BAD link but I have defaulted them many times over. I'm having real problems with these new dual band 8 button keypads. Still stumped.

I just upgraded from a ISY 99I to 994I. I replaced the PLM in the old 99i 1st and performed a backup. I then restored all to new 994I.The reason I upgraded is to have the dual band RF capability for the new 2334-2X2 keypads as the 99I didn't support them. My problem now is only with the keypads. I trying to create a Goodnight Scene to turn off all from six different 8 button keypads all using button H. Before I started I found on links assigned to these buttons. I first deleted all program use of controller and reponder links. I then defaulted the keypad and performed a "restore device". Before starting GOODNIGHT programming I found the H button of the different keypads had BAD links where each H button had random lights coming on. I then defaulted those 2476s/2477s and restored them but the BAD links remained. I then deleted the 2476s/2477s from the ISY and added them back in. The H buttons links still turns on random lights. How do I delete these BAD links from the system? Bob M

Hi Michel, I agree that its probably not the PLM. I have disabled and removed batteries in RF devices and have no thermostats. Timing ISY lighting programs directly to a device and not in a scene work. No ISY or Mobilinc scenes work but every manual fast ON/OFF command works on both. I have read where my system could be orphaned? Before defaulting my system is there any test I can do. Just rather not start all over and find I deleted all links and have problems. As I've mentioned all scenes work from device to device. I can't my jump drive with my backup. Thanks for any help, Bob

Thanks for your help. I'm still having problems. I have tried restoring the PLM via the procedure a few times.  My system has 50+ devices, RF devices, IR lincs, lots of scenes and 70+ programs in details. In that I didn't backup my ISY recently and before restoring the PLM do I have any options other than starting over? I have saved a topology file. Is there any way I can save my other programs? Will I lose my leaned IR codes?

My ISY (2 yrs good) seemed to stopped working after an electrical storm/outage. All devices and scenes work from the devices. I can login to the ISY. Scenes will not work from the main-tab program directly, automatically in program or when tested from my smartphone MobilincPro. Fast ONs/OFFs work from the main-tab directly to the device and in MobilincPro devices tab but not the scenes menu. I received and installed my new PLM, reset the PLM, and then also tried "Restore Devices". The event viewer only shows fast ONs/OFFs and does not show scenes that work from the devices. The tools/diagnostics/prog/PLM Info Status test shows the correct PLM address. I replaced the cable from the PLM to the ISY. Powered down and up the ISY and tried restore again. Some of the button keypad buttons in the main-tab scenes now have a red “ ! “ mark in front of them in the ISY. Unfortunately I can’t find my latest ISY-backup. Any help would be appreciated. Thanks

fitzpatri8, Thanks for the good info and a quick reply! I have all eight buttons of two keypads (as controllers) linked to eight 2476S(s) (responders) in eight scenes. Would you think it best to: 1. Create an ISY program for each button for just one of the keypads (8 isy programs for ON + 8 isy programs for OFF)? 2. Use the "OR" statement and include both buttons on each of the keypads (8 isy programs with both buttons)? I am assuming the keypads buttons would be re-programmed as responders to turn the LEDs off with the scene.

I have found that when linking the buttons of a 2486DXX8 to a 2476S the buttons do not work when the key button press is longer that a second or fraction thereof. No matter how many times it's "long pressed" it will not work. If the keypad button is touched quickly it always works. First, My problem is that the keypad has to be brown and the LED behind cannot be seen. The end user always seems to press too long. I noticed the new software 2.8.2 has support for a 2486SWH8 though not found on the Smarthome website. Second, It is a real problem for me since all the buttons are programmed to equipment and waterfall pumps. The event log status shows a "255" each time the button is pushed rather turning off or "0". Qs 1. Is this a new product that's release is anticipated? 2. Is it a firmware update to a 2486DWH8? 3. Will it solve the problem? Any help would be appreciated.

Problem Solved: The momentary timer function cannot be disabled for press / hold / release (close-remained closed-then release). For instance, if you have a pool cover where you must hold the keypad button down until the cover is closed (POOL CODE) and then release to initate a instant stop, there is NO product or programming that can peform this immediate STOP function that I know of. Here is how I solved two such installation problems: Insteon keypads buttons work on 5VDC TTL logic. I simply soldered a wire to the C button and another to the D button of an eight button keypad. Purchase (2) Altronix RBSNTTL($15ea) relays and connected each wire to the relay inputs (-5VDC) of the soldered wires and then connected the input common to keypad common (+5VDC). Program the keypads buttons C and D to momentary to keep the lights off. Add a red and green color chip to the buttons if you'd like to step it up a knotch. I connected one relay (NO & C) to the pool cover open circuit and the other relay (NO & C) to the pool cover close circuit. My eight button keypad now controls the Jandy RS232 pool controller (heat-pump-bubbler-waterfall) by a 2410S and the C and D buttons open and close the cover. I also purchased a FLIP/FLOP($23) from MCM Electronics and used a Nutone doorbell button to turn "ON" and "OFF" a light with a momentary push. There was no room for an electrical wire and one gang box to meet the NEC code where a light switch must be within 5 feet of a door. All you need to do is connect the button to the flip/flop input and output to the 2450I/O sense and grd. Using the 2450I/O addr, create a (IF-THEN) program to turn the light on and off. The flip/flop can also be programmed for two buttons where button 1 is always for open and button 2 is always for close (such as with an Industrial Overhead Door). Universal-Devices and Insteon Products work great. I just finished an installation with 200+ devices, (3) ISYs, (24) keypads in three remote buildings at one site that even has a remote boat dock. All of the devices communicate and work great. Building to building communication is awesome. Universal-Devices and Insteon are King! If anybody wants more info on where to connect and solder wires PM me. I have PC board photos and solder points for each button. This alteration voids all product warranties but can solve a install problem.

Does anyone have a simple way OR an ISY program sequence to use a momentary pushbutton connected to the sense input of a 2450 to toggle a lighting SCENE on and off with each press of the button?

What is the best way to interconnect ISYs for a "ALL OFF" command across multiple ISYs on one installation site? Because of 200+ devices, I am using three ISYs to handle links. The first ISY supports the basement, second floor and third floor. The second ISY supports devices on the 1st floor. The last or third ISY supports landscape, pool and terrace devices. I need a "ALL OFF" command on (1) KPL button of the first two ISYs that will turn off most of the outside devices on the third ISY. I have considered strapping the outputs of 2450 I/Os of the first two ISYs to the input of a 2450 I/O on the third ISY.

Hello again and thanks, I’m relatively new at this and you are absolutely right. I did find in that the last write takes precedence. There are a few things I really don’t understand about the way insteon devices store data. On occasion, I feel erroneous links remain in devices altering my initial observations. I have found this to be true even after performing a device reset to factory default. Removing the device from program and then enrolling the device always seems to work best. Let me try to clear things up by restating what I’m trying to accomplish on this install. I fear that on the final programming, at the site, I’m going to exceed the maximum PML links. To set my mind at ease I’m trying to understand how the system handles an overload of devices and power line signal traffic. I would like to know: 1. Regardless of any PLM(s) and ISY(s), what is the maximum amount links possible in a home before signals crash? 2. If (1) KPL button (as a controller), (1) SWL (as a controller) and (1) SWL (as a responder) all linked together, do they count for three links? 3. If I manually program devices such as KPLs and SWLs together without enrolling them into a ISY, are they counted in the total links available? And If so, does each link have a value of 1 in the total? 4. If I program two ISYs onto the same network with different IPs and then enroll KPLs or SWLs separately to each ISYs, do they count collectively or separately for the overall total PLM links allowed on each? 5. Is there any difference in the total amount links an ISY can handle between a 2412S an2413S? I’m sorry for all the confusion. Every install seems to have more devices, causing additional problems and creating more questions. This forum is great! Thanks for your support. Robert