btlalum

Well, your suggestion was excellent...I updated the firmware to 2.7.11, then reinstalled the certificate...there is now joy in Mudville! Many thanks. Joel Rand

Thanks for the suggestion, but no, I've added nothing. Moreover, when I try to access through the forwarded port on my router (which was also working), I have the same problem and the only 443 port forwarded is to the ISY-99i. All this started when I installed an updated certificate since my dynamic DNS name had changed. Joel

All of a sudden, I'm no longer able to access the isy-99i via https (port 443). Using port 80, i.e., normal http access, works fine. All of this access is being attempted from my home LAN. I have attempted access from several computers, one with no firewall and no antivirus running. Am I forgetting/missing something, or does the device need some TLC? Thanks!

Hi Michel... Well, I'm back after the trip and found the problem still there when I carried out your suggestions with respect to the Java control. Your idea about the antivirus seems to have been spot-on, however. I have Kaspersky AV 2009 and found that I had to disable the On-line Security (anti-phishing seems to be the main thing it provides) as well as Scan HTTP Traffic under Anti Malware. Adding the URL for the admin console to the list of trusted sites did not solve the problem--I had to disable it. Not sure why all this happens, but at least I've gotten it to work. Best, Joel

Hi Michel... Thanks for the responses...no apologies necessary. I'll try what you suggest when I'm back and able to do so on my LAN. At present I'm on the road and accessing the administrative console via an SSH tunnel through my Linux server (also on the LAN). Doing it that way, it works fine. However, I'm using a different computer and perhaps something's different on it. So, when I'm back (a couple of weeks), I'll try what you suggested. In the meantime, it seems to populate those fields just fine doing it this way. Go figure. Thanks, Joel

Hi Michel... As for being logged out every two minutes--I'd say it might be more frequent than that. Often, after I've successfully authenticated, the login credentials will be requested again. If I then click on 'Devices' in the browser page that's kept open, the credentials will be requested yet again. Interestingly, on this page (in the browser), the device status IS shown. I tried the java program you sent....with the same results. Thanks, Joel

Hi Michel... Thanks for the quick reply....and call me Joel! I use http://isy-99i/admin to access the console. I'm using 2.7.6 so that's as up-to-date as I know to get. I did clear the java cache as well. Still, the window remains recalcitrant and will not update the status, their all remaining blank. If there's anything else I can supply, please let me know. Best, Joel P.S...I'm using IE 8.0.6001 and Firefox 3.5.3 and WinXP SP3...each browser gives the same result.

That pretty much says it all. I have a (less than a week-old) ISY-99i that sometimes populates the field, but often does not. I've rebooted several times, and most of the time it will not return the status. However, the controlling functions seem to work fine, i.e., things go on and off when they're supposed to. Does it matter which browser and which edition thereof is used for the initial launching? Thanks. Joel Cook