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ISY Launcher and Java issues
Thanks everyone for your assistance and patience my issue has been resolved. @larryllix and @Geddy steps have corrected the problem. I also had to change my URL after I got the launcher installed because the new modem assigned my ISY a new ip address.
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ISY Launcher and Java issues
Thanks so much this fixed the issue. I did change the "opens with setting" and removed IoX from the java cache viewer. The IoX launcher installed but was still not able to open the admin console. So I checked the ip address of the ISY and I guess the new modem had changed it. Replaced the URL in the launcher with the new ip address and all works. Thanks
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ISY Launcher and Java issues
Yes my router was changed and I'm thinking that has something to do with it. I'm running windows 10. I can't get the UD shortcut to install that starts the IoX launcher to start the admin console if that makes sense. When I click on the start.jnlp file the java window opens then I get the unable to launch error Java screenshot.pdf
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ISY Launcher and Java issues
I have java v8 update 391 and running windows 10 on my laptop. The "unable to launch" happens after I click on the start.jnlp file. I attached a screen shot of the details Java screenshot.pdf
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ISY Launcher and Java issues
Yes all three boxes were checked and I downloaded the launcher directly from the ISY wiki page. The ud shortcut was removed from my desktop when the cache was cleared now I can't get it back
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ISY Launcher and Java issues
Hi looking for some help, I'm not a computer guru and I've been pulling my hair out trying to fix this issue. I changed my internet service provider today and can no longer get the admin console to work on my laptop. Everything worked find before the change with no issues. I can communicate with the agave app and everything works. I can use my laptop with the portal everything works fine. The issue is trying to get the java to install the admin console I get and error message "unable to launch the application". I have searched the forum and this is what I have done so far. Cleared java cache, rebooted ISY, removed and reinstalled java, rebooted laptop, added isy.universal-devices.com to java exception list. Nothing has changed in the setup except the modem and new service provider. I'm ready to give up so any assistance would be greatly appreciated.