FWIW, Oncor has quality control issues with the meters. At three different addresses, a new HAN device worked for several months and then suddenly the stopped, and immediately started working again after I called Oncor and demanded they reset the Zigbee device in the meter itself. Maybe they're doing firmware updates and they don't bother to check if their updates continue to work with HAN devices, or fail to reset some state they require to connect or something. Anyway, if it ever stops working, assume Oncor broke the meter again before assuming your device is actually faulty.