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Thanks I have woking with Michel from support But sadly He was un able to find the problem after 3 hours he give up and refunded the start up fee. So thanks for your help and patience! Jeff.

The first image shows online but not registered I can authorize either either module. The second shot shows the module 58:fb was authorized and until 1/21/22at 10:30 then magically went away and I have not been able to activate 5b:8a a factory replacement.

I apologies! Is there a way to activate the license on the local from my local network only? With out going though the inter net? I do have access to local admin console. Not though the ISY the https://isy%20launcher.app. Thanks for your input. I hope this clears up may problem. Wish the ISY anyways.

It's not online because I can't get to the web based admin Console to authorize either module. the local console works fine and have reloaded all my devices. but no voice control with Alexa until I can authorize the module.

Thanks " browsers tend to block java." That's what I was looking for! I have a mac guy that can dig int!

I have been having problems the ISY admin console just died. I have beeb working with support to get back when I launch https://isy%20 launcher.app. It looks like it just died! I have been working with ISY support. Hopping someone can shed a light more light on the problem?

I will check on the mac address fixed in the Xfinity's modem. I know I assigned it to a static IP the Mac is correct and it's a static IP. Anything else? I will take pass on those SCDA boards. Thanks!

Greetings, I'm stuck on a problem keeping my ISY authorized the License is good till 2025! It has a Static IP. 5.3.0 firmware. I have rebooted the ISY and the router. I have know idea what the problem is. Thanks!

Thanks, one step at a time! I t all the process.

Help I'm lost herAdmin console is not compatible with installed version of the ISY Firmware? This is a migration from the Insteon hub. I Also Have several devices added to the ISY but having trouble getting the amazon devices to control though them. Any help would be greatly appreciated! Thanks Jeff