Alexis

Thanks anyway Mustang ? @Brian firmvare is version 5.0.13D and UI is 5.0.13. Not exactly identical, could that be the issue? I am also using the latest ISY Finder. I removed and reinstalled Java, just in case. No change. I will submit a ticket. Thanks a lot for your help!!

Thank you for your response Brian. There was no OS or Java update. I am not worried about the hardware issue... The matter is that I cannot connect for more than a few seconds without being thrown out of the ISYwith the error message that I described... Would you advise that I still contact UDI or post somewhere else, in case this Q&A part of the forum is not the appropriate one?

Hi Everyone, I'm new on this forum and only have little experience with ISY. That being said, I managed to link all devices in my house and set up a few programs. I also connected my device to the ISY web portal, and then from one day to the next I notice that I cannot make any changes to the Admin console anymore. As soon as I connect, a few seconds go by and I get a pop up error "Socket Open Failed java.net.ConnectException: Connection refused". I get thrown out and have to open a new session again. I thought that it might be an issue with ISY so I restored it to factory settings. No change. I also noticed that the LED on the ISY seem to flicker about normally, however the power light never turns on. Not sure if that has anything to do with the problem. I tried switching the power plug to 9V and 19V as I read on other topics that it might be an issue, but it doesn't seem to change any thing here. I use a Macbook Pro. Thanks in advance for your help!