I am having a heck of a time getting the subject sensors up and running on my eISY network. The UDI Mobile only will not fully load all of the features and won't show the motion status. When I use Admin Console, it takes a number of tries to get it to seemingly fully load. When it partially loads, I have to exclude the previous inclusion.
When I get it to load fully (or at least that what is seems because all of the features become available (power level, luminance reading, motion, etc.) it works perfectly in test mode but once it's mounted and the tamper switch is depressed, it freezes up and will not detect motion.
I contacted Zooz and although they responded quickly, they haven't been able to help because they are not familiar with UDI and don't have an eISY in their lab. I have reset, reloaded, tried lower level of security, tried no security, and answered lot's of their questions. Because I'm having problems with all three of my sensors, they don't believe the problem is with the sensors. I have a little Zooz ZSE18 indoor sensor that is working well with my eISY.
Has anybody had success with the ZSE29 on an eISY network?
Thanks.