dpritt

I can use the ID and Password in a normal SMTP client like Thunderbird, so there is nothing wrong with he authentication procedure as far as Verizon is concerned. It works with other devices I have in the home, such as my CCTV system, but not with the ISY. I will send an email and have a try with the 2.7.7 version and let you know if that cures it. Regards Dave

Hi, This has been driving me mad, so I would be grateful for some help. I have an ISY99i Pro running V2.7.6. It communicates OK across the internet and time gets updated from us.pool.ntp.org, so DNS etc. works. I use Verizon FiOS, and have a verizon.net account which still uses port 25, so I have set up a couple of special email sub-accounts, one for my CCTV system and one for the ISY, the CCTV one works, and I have tested both using Outlook Distress and Thunderbird email clients. However, no matter what I try I can not get the ISY to send emails. The message I get back from the Telnet session is -50001, and -14, which your notes tell me is an SMTP Server Failure, with a sub-error of SMTP_AUTH_LOGIN_NOT_ACCEPTED. Verizon does require an ID and Password to send emails to try to stop spammers, but it looks like the ISY is not sending it in teh way Verizon expect. As Verison block the normal SMTP Ports I can not use another SMTP service. Anyone managed to get an ISY working with Verizon FiOS? Regards Dave P