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Phil G

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  1. Phil G's post in Zwave exclusion error was marked as the answer   
    Thank you Techman. I resolved this problem by disconnecting the lock from the Ultraloq wifi bridge and then including it again even though the IoX node was still listed. I included as a new node and I was then able to 'Remove Fail Node' on the old node. I think that using the Ultraloq wifi bridge as well as Zwave was creating problems.
    Not too many posts on this forum regarding Ultraloq U-bolt locks, so I'll add some info here in case someone else comes up with issues. I like these locks quite a bit although I don't have anything to compare them with. They seem to be solidly built. I wouldn't spend money on the fingerprint feature because it just doesn't work reliably.  I was having some quirky behaviors with my 2 locks, so I disconnected both of them from their wifi bridge (each bridge only accommodates a single lock) and only use the UD Mobile app for remote status and activation and zwave inclusion/exclusion. I still can get full lock status with the Ultraloq app using bluetooth; gives me all the other features like access logs, firmware version, etc. Battery life may be an issue; some users report only 4-8 weeks of life using rechargeable NiMH.
  2. Phil G's post in Eisy crashes frequently was marked as the answer   
    The root problem causing eisy to crash was that it was in AP mode. I should have been able to diagnose that myself. I have other PG3 licensing problems, probably also caused by me during migration, but PG3 and eisy are now stable.
    I can't say enough good things about UDI's technical support. I have never experienced such a high level of responsiveness and capability. Michel gave me his time for free but I chose to run a charge through for an hour of programming and support. I suggest that anyone who can afford to do so, please consider paying for support when your issue is clearly not a bug.
  3. Phil G's post in Changed Ecobee account Email - NS can't connect was marked as the answer   
    The solution seems to be to wait 19 days. The Ecobee NS now connects to my account and both thermostats are online. I have no idea why.
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