Joe Casullo

Thanks guys for your responses. I tried factory reseting the device and re-including it, this worked but when I closed the admin console and reopened it the green IOIO icons were back. JSchumann - I don't think it's the PLM failing because the affected device is Zwave. I always have trouble with battery operated devices, something always goes wrong during the inclusion process. I've taken a break from it for now because the device seems to work fine. Cheers,

Thank you very much for the explanation and quick response, I will keep trying to resolve the issue.

I have been waking the devices. What does the green icon mean, is it that the EISY has not received the full data from the device?

I have a few wireless Zwave devices that show the green IOIO icons, I have tried Zwave rewrite and “write changes” many times and nothing has worked to remove the icons. Does anyone know how to fix this?

I was on firmware 5.8.0 and upgraded to 5.8.3 and my UD Mobile is at 1.1.64. Nothing changed, my favourites do not update and I cannot connect to the Admin/ Plugins (BETA) to see the Node Servers, I get the following error (see attached image). Thank you.

Sorry, I should have mentioned that I use an iPhone. I've also noticed that when I am on my local WiFi only the first in the list of Local Networks works. The other WiFi networks in the list are on the same VLAN and therefore my iPhone has the same IP address. Only the ELK node server does not respond when on these other WiFi networks. Thanks,

When I am away from home and therefore connected via the cloud, ELK nodes do not update on my favourites screen nor can I connect to the PG3 node server on the Plugins (BETA). Anyone else having the same issues?

Thank you for the information, I guess I'll be making more programs.

I unplugged one of my Aeotec Z-Wave power plugs and I didn't get an alert on the Admin console. It's been unplugged for days. With Insteon power plugs, I would get an alert if they were unplugged. Does this mean I have to run a program to monitor the status of all the Z-Wave devices? Does anyone know how to be alerted for unresponsive, always awake modules? Thanks, Joe

Okay thanks Bob. Joe

I monitor the online status of this node server with a program and the node server briefly goes offline a few times a day. Here are a couple of errors I say in the log that coincides with the offline. 2023-08-22 16:51:20,218 Thread-1613 udi_interface ERROR station:Query: Parsing failed: string indices must be integers 2023-08-22 16:51:20,218 Thread-1613 udi_interface INFO station:setState: ecfabc15d6 status set to 0 2023-08-22 16:51:20,218 Thread-1613 udi_interface INFO station:setState: 8caab5c78f status set to 0 2023-08-22 16:51:20,340 MQTT udi_interface.interface INFO interface:_message: Successfully set 8caab5c78f :: ST to 0 UOM 2 2023-08-22 16:51:35,473 MQTT udi_interface.interface INFO interface:_message: Successfully set ecfabc15d6 :: ST to 0 UOM 2 2023-08-22 16:29:19,882 Thread-1588 udi_interface ERROR station:Query: Parsing failed: string indices must be integers 2023-08-22 16:29:19,882 Thread-1588 udi_interface INFO station:setState: ecfabc15d6 status set to 0 2023-08-22 16:29:19,882 Thread-1588 udi_interface INFO station:setState: 8caab5c78f status set to 0 2023-08-22 16:29:20,005 MQTT udi_interface.interface INFO interface:_message: Successfully set 8caab5c78f :: ST to 0 UOM 2 2023-08-22 16:29:35,025 MQTT udi_interface.interface INFO interface:_message: Successfully set ecfabc15d6 :: ST to 0 UOM 2 Any idea what's causing these parsing errors? Thank you in advance.

Correct, my program was looking for a logical status change, normal or violated, so I changed it to look for a Control ON and now it works. Thank you, Jimbo.

I have two zones with physical contacts, when they change state to Violated (open contacts) the Elk Node Server "Send On For" sends a signal and I trigger a program. But when they change state to Normal (closed contacts) the Elk Node Server "Send Off For" sends a signal even though I have the "Send Off For" set to None. I have tried different configurations, but "Send Off For" set to none always sends a signal. Is anyone else experiencing this symptom or is it a bug? Thanks in advance.

Thank you for the info, I'll wait for a response from the team.

I was able perform the inclusion process for this sensor but it remains in the write updates mode, it has the green 101010 icon next to it. I cannot query it or read configuration parameters. I've excluded and included a few time but not change. I appreciate any help with this issue. Thank you.