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DWaters

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  1. 7-zip also worked for me also. The default Window compression utility showed nothing in the inside zip file, but opening with 7-zip I see the backup. Thanks so much! Mystery solved. Dave
  2. Getting ready to replace my old inherited-with-the-house ISY99i device with a new 994. When I run a backup of the existing unit, it creates a zip file, that contains a zip file. When I open that zip file inside the zip file, it shows nothing in it - but is 24K in size. Is this expected behavior? I want to be sure there is something actually in the file(s) that can be restored to the new unit! Thanks for any help. FIrmware: Insteon UD_99 v.3.3.10 UI: Insteon_UD994 v4.7.5 Product: ISY 99i (1020)

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