Tyler Electric

I guess it has to either be model specific or service provider specific. It certainly makes troubleshooting a pain. Thanks for your input. Ron

Hi Michel, As usual, thanks for your quick response. I had already read that post and had made the changes suggested by Dave. It looks like changing the setting "support Javascript" option to disable is what made my phone display the behavior listed in my first post. This morning I set the option to support javascript back to enable and now can switch my devices off and on again. FYI, this is a blackberry pearl phone running on a verizon network. best, Ron

i am trying to access via a blackberry pearl phone. I can access my isy 26, log in and see the devices. I can select a device and see it's current status however after selecting a device I can't control it. When i try turning the device off or on i get a message saying "A communication failure has occurred. The server may be busy, please try again later. If the problem persist contact your service provider." I thought this may have been because a timeout so i increased the timeout value via telnet to 20000ms but it did not help.

I am running 2.4.13 What should I go to? Do you have a patch? Thanks, Ron

It's got to be a network thing....I think. i've tried several times but nothing. I can access the M1 via the network, can import the ISY file, devices show in Elk under lighting but cannot get a security tab in ISY.

No Security tab under the access bar....looks like they are not talking to each other. Back to the manual Thanks, Ron

Hi Michel, I have set up an Elk M1 system and have exported ISY to Elk. I can see the ISY devices in the Elk system under lighting but when I set up a rule to use them nothing happens. It seems as if Elk and ISY still are not talking. Elk is plugged into an Ethernet Interface and that is connected to my network as is the ISY. Also, do you know if i should be able to turn lighting devices off and on via the Elk RP ssoftware? I can't seem to find anyway to do so. Mike B, any progress on your setup? Ron

Hi Michel, I have set up an Elk M1 system and have exported ISY to Elk. I can see the ISY devices in the Elk system under lighting but when I set up a rule to use them nothing happens. It seems as if Elk and ISY still are not talking. Elk is plugged into an Ethernet Interface and that is connected to my network as is the ISY. Also, do you know if i should be able to turn lighting devices off and on via the Elk RP ssoftware? I can't seem to find anyway to do so. Mike B, any progress on your setup? Ron