SGoldband

portal account is active-- troubleshooting in the portal interface says Everything appears to be configured correctly!

I am getting this response from the echo most of the time I ask for an ISY action (eg. light, scene). The exception seems to be shortly after I reboot the ISY. Surprisingly, often after I get this error message, the action I asked for is performed with a delay of 30-90 seconds. Secondly, I cannot get any Polyglot cloud connections to work. Climacell had been working for some time, and now nothing. No node servers show in the portal, and all the fields in the admin console are just blank. I dont know if these 2 have a common cause. Actions so far: rebuilt my network with ISY outside any firewall. Changed the ISY SD card to a new and 8GB card, which caused a new install/upgrade to 5.3.3/restore previous state. None of these affected the problems above. Sorry, but ISY support has gone dark on this. Any help would be much appreciated