riojp02

All of these solutions where tested, over and over. Hard reset of the old and NEW PLM. Network cables was change. External power source is use with the new PLM (2413S) Tested with different computer, with different windows. JP

Administrative Console reports that it is running in safe mode - This means that it can't find the PLM. Tools/Disagnostics/PLM Info/status reports : Autorisation failed Anything to do with PLM does not work - Devices update are also pending. So I decided to order a new PLM 2413S. Same results - Can't find PLM (Also tried new 3' network cable). Tried Factory Reset - Same result. Could this be the ISY99I is defective instead of the PLM ? How can I diagnose this ? Any test tool ? Telnet something ? Thank's JPR