tomthebomb

Wes, For some reason; unclear even to the tech that I was working with, Verizon was blocking all inbound http and https connections to my network. I was not hosting a web server nor was I exceeding "normal" bandwidth usage so he was not clear on why I was configured that way. He made some change, I rebooted my router and was given a new outside IP address. I changed my mobilinc settings to the new outside IP and random port number for SSL connections and voila, everything worked again. There are so many moving parts to getting this all to work but in the end, I am glad that everything appears to be back to normal. I wish I could be more help in discovering some errant flaw that could be addressed but it seems my case was very anomalous. Thank you again for your help in talking me through the testing points though. These steps will surely be saved for later should some similar issue take hold. --Tom

Wes, Thank you very much for your reply and offer to assist. I have solved the issue after taking some time yesterday. It was an ISP issue that was causing the application not to work. I have cleared it up with Verizon and now I have the control of my ISY remotely as I had in the past. Stupid Verizon!!!!!! Thanks again! Tom

Mobilinc just put out an update and the problem still exists using that application. I have http access just fine with all of my devices i.e. iPhone, iPad and any computer. https access works when I am remote and have access to a computer. That is the most frustrating part. I know that my network settings are correct because I can access https connections but only when using a computer...not the mobilinc application on my iPhone. Mobilinc tech support and forums have been no help whatsoever. If anyone has come across this and discovered a workaround other than enabling http access remotely, please chime in. I am not using UPnP but rather have a static rule for port forwarding to my isy. Thanks in advance for any and all help. I just want this to work as it has in the past. Thanks, Tom

Hello, Recently, my mobilinc application on both my iPhone and iPad is no longer working to control my network. I really am not sure what the problem is so I will try to describe my situation. It is not internet connection related. I have verified that by logging in remotely from my work computer via the internet. I have no problems at all accessing and controlling my lights. Similarly, I can work on a laptop at home and connect over the WiFi and have full access via http. However, checking and rechecking my settings in Mobilinc still leaves me frustrated. I know the IP address is correct (not using DynDNS), I know the port forward is working (as was demonstrated by using my work PC to connect and manage) but still I cannot get my mobilinc to recognize an internet connection. The local IP address for the ISY-99 is not via DHCP but statically assigned as part of my network so that is not an issue as well. My last resort would be to uninstall and reinstall the application via iTunes. Not my preferred method but if that is part of the troubleshooting process, I will be up for doing that. I just want this to work as it has for the past 1 1/2 years. I am running the latest firmware and the latest version of the software as well. Please help! I have come to rely on this system as more than just a cool toy Thanks in advance for any and all replies! Tom

Thank you for your response. I completely forgot the sync function with that app. Also, thanks for providing the insight for which insteon device to use. I thought by using a lamplinc and setting it to instant on with no dimming, everything would be OK. I will go ahead and place an order for an appliance linc though just to be safe. v/r Tom

Hello, not sure if this is the right forum to ask but I'll give it a shot I have added a lamplinc to control a fishpump in my aquarium. I can control the device with no problem through the web page on my local network (192.168.10.12). I thought though that once I added a device into my network, it would automatically populate to the mobillinc iPhone application to control remotely. This is not the case though even though I can "see" it via the web portal. When I try to add it to the iPhone app, the ability to add an insteon device by mac address is not there. The only protocol I can add is X10 i.e. I must provide an X10 address for that control. Thanks for any help you can provide. I appreciate it! -Tom

Rand, Thank you very much for working through this with me. It was indeed a controller/responder issue. Everything is now working as desired. Have a great day! Tom

Hello Rand, I went through the programming menu and removed each of the dimmer link switches that control the lights in the basement. I then re-added them ensuring that each was put in as a controller and not a responder. I am still having the issue with the one switch not being able to control the load. As before, it "behaves" as if it is controlling i.e. light pipe goes on and off as well as drops when dimming but nothing is actually happening to the lights. I am just stuck at this point. I may try to switch out the dimmer link to see if indeed something is wrong with it. Thanks again, Tom

Hello all, I have a problem that started after I installed my new isy-99i. I have 2 dimmer switches in my basement controlling a 3 way circuit for lights. One of the switches works perfectly i.e. I have both local control and remote control for the lights in the basement. The other switch however "appears" to work with local control..that is the light pipe lights up on touch going full on or full off however the lights will not respond to that local control. These both worked flawlessly prior to making the isy part of the insteon network. So now I can control the lights via a KPL or go to the far end switch and have local control. I would rather have the switch work at the bottom of the stairs though...that is the one that does not work anymore. Please let me know if I have explained this enough. I would be happy to provide more details if needed. Thanks in advance for your replies. Tom