I don't know what to say. I am still in shock a day later. I am not a very technical person. I know very little about this stuff. I am glad to have found this forum but I am also afraid because I don't understand what everyone is talking about. I bought insteon outlets,switches, a ceiling fan controller, and a hub and replaced pretty much everything on the 1st floor of our house back in 2017. I bought more devices a couple years ago for a room upstirs but never got around to hiring the electician to install them. I had meant to order more for another the last room but never made the purchase becuase I thought there was no rush...lol
Since the downstairs installation everything has worked well and we have become very dependant on controlling things with Alexa. Since I had no issues I never thought to do any research (set it and forget it) and was oblivious to the fact that the company was in trouble. I thought this was an amazing system so didn't wonder about the companies viability. Needless to say this disconnection hit me like a sledge hammer.
I see people throwing all kinds of letters, numbers. and names around but it means nothing to me. Given what everyone on here seems to know and given that I know nothing, I was hoping that someone could advise if there is any hope that my current insteon devices will ever be remotely usable again (voice or app controlled)? I don't want to make any rash decisions but if there is anything I need to do right away to preserve any chance of saving my system I would like to know.
At first my app was just stuck on the clock(spinning circle) but now it asks me to sign in and won't accept what I think is my username and password (I don't think i have had to input it since i set everything up in 2017)
I really appreciate any advise that the experts on this forum can provide. Thanks for taking the time to listening. I hope to recover from the realization of this disaster soon