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Okay, what is happening is that Alexa still has some other old stuff in there. For a couple of commands, she says I have multiple ones. Which one do you want? The only thing I have that could be would be old scenes that I can't get to in Alexa app anymore to delete. I have everything deleted and done in portal. So, you are not familiar with the scenes that used to be in the Alexa app?

I understand that. I still have to go in and delete some scenes. I deleted them in portal, but Alexa is not deleting them in Alexa.

I know about the isy portal. I mean the Alexa app. In there if you are working with scenes and devices, Alexa has been pretty bad about deleting them etc. I need to find the scenes in Alexa. I can find devices, but not scenes.

I can't find scenes in Alexa anymore. What am I doing wrong? Why can't I find them? I need to delete some scenes that appear to have duplicates when I ask her. I have tried on Android, iPad, and Windows 10. None give me and option for scenes. I'm sure it is an easy fix. I just don't know how to fix it.

Now, I have a little different question on the keypad. I have the programs working when I push the button, but when I have Alexa turn them on, they don't turn off. What do I need to add to get the buttons and fan to turn off when I tell Alexa to turn on the fan? I say, Alexa, turn on 5-minute fan. It turns on but it never turns off.

Yeah. I did all that and it fixed the issue. I replaced the office switch, which was an old Insteon switch anyway. I made sure it didn't link to anything. That didn't solve the problem. I took the office switch out of a scene it needed to be in, and the problem went away. So, I realized the problem was in a scene on another keypad and one of the links was causing it. I did as you suggested above, and did a factory reset of the keypad in the bathroom, the keypad that was causing the problem because that is the keypad that the office was tied to, and I reset the office switch. After I reset them all, I did a restore, and the problem was gone. I don't know why after installing the new keypad, this problem would arise because it was not there before. It was good for me to try to do some problem-solving.

Well, I seem to have solved it. I had figured it had something to do with a scene and you verified it, but I had to trace which switch was causing it. I had tried to reset the switches before, but I did it one more time. I left the power off to them a little bit longer, then pushed the button a little bit longer after the beep stopped. I did it to three of my switches after tracing the numbers. It now seems to work properly. Thanks for the help.

Yeah, I wasn't descriptive enough. That can make a difference when telling people. I am that way sometimes.

Where you pull the plastic little button at the bottom of the switch out and let it be off for several seconds. Or is that called something else?

Well, I did a reset at the switch, and then did a restore. It now shows that it succeeds. BUT it still shuts off the office lights. I just don't know what is going on.

Do a restore from the isy or from the switch itself.?

I just noticed that when I do a diagnostic scene test It comes back as failed for these 2 buttons. The other buttons come back as succeeded. The 10 and 15 min buttons fail. Notice where it says failed, all the other buttons had succeeded. Bathroom D Fan 15 minutes says fail. When I do it for a Bathroom Fan 5 minutes it says succeeded where it says failed below.

The light check is a button on my bedroom KPL that I have used for years to see if any lights were left on in the basement. If so, we just pushed the button and turned them off. The only thing in the programs are the actual switches themselves, but most are somehow tied to a scene. I thought it may have been the light check, but I disabled the programs, and the problem still happened. It is so weird that it only happens to the 2 buttons. the 10 and 15 min buttons are the only ones that cause the issue. I even changed out the office switch. It was an old Insteon switch that needed to be changed out anyway. The problem still happened.

Well, I seem to have a weird issue now. It is only being affected from 2 of the buttons. The 10 min and 15 min. buttons are the only ones that cause the issue. The issue is when the 10 minute timer button finishes its cycle, it shuts off, but it also shuts off the lights in my office. The 15 minutes timer button also does the same thing. None of the other buttons do that. I wonder what is going and causing this???