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It is a 2413S.

Before I go ahead and switch to this new system called eisy, I would like to know if there is some new system projected to take the place of the eisy anytime soon. If so, I'll switch to that system first. If not, then I'll take a look at switching to eisy. I have a serial PLM for my ISY994i. I know you can just use a cable that UD supplies for the conversion to the eisy, but my PLM is over 10 serial PLM is over 10 years old. Would it not be wise to switch to something new? If so, what is the best option in everyone's opinion to switch to? The ISY994i system is so foolproof, I have not had to do anything to it for years. The problem with that is I tend to forget how I did some of the things because I never have to do anything to it. Good problem to have I guess. How hard is it to convert over to the eisy from the isy994i? I'll start looking at the process, but I don't like to spend money on something when what I have is working great.

Okay, what is happening is that Alexa still has some other old stuff in there. For a couple of commands, she says I have multiple ones. Which one do you want? The only thing I have that could be would be old scenes that I can't get to in Alexa app anymore to delete. I have everything deleted and done in portal. So, you are not familiar with the scenes that used to be in the Alexa app?

I understand that. I still have to go in and delete some scenes. I deleted them in portal, but Alexa is not deleting them in Alexa.

I know about the isy portal. I mean the Alexa app. In there if you are working with scenes and devices, Alexa has been pretty bad about deleting them etc. I need to find the scenes in Alexa. I can find devices, but not scenes.

I can't find scenes in Alexa anymore. What am I doing wrong? Why can't I find them? I need to delete some scenes that appear to have duplicates when I ask her. I have tried on Android, iPad, and Windows 10. None give me and option for scenes. I'm sure it is an easy fix. I just don't know how to fix it.

Now, I have a little different question on the keypad. I have the programs working when I push the button, but when I have Alexa turn them on, they don't turn off. What do I need to add to get the buttons and fan to turn off when I tell Alexa to turn on the fan? I say, Alexa, turn on 5-minute fan. It turns on but it never turns off.

Yeah. I did all that and it fixed the issue. I replaced the office switch, which was an old Insteon switch anyway. I made sure it didn't link to anything. That didn't solve the problem. I took the office switch out of a scene it needed to be in, and the problem went away. So, I realized the problem was in a scene on another keypad and one of the links was causing it. I did as you suggested above, and did a factory reset of the keypad in the bathroom, the keypad that was causing the problem because that is the keypad that the office was tied to, and I reset the office switch. After I reset them all, I did a restore, and the problem was gone. I don't know why after installing the new keypad, this problem would arise because it was not there before. It was good for me to try to do some problem-solving.

Well, I seem to have solved it. I had figured it had something to do with a scene and you verified it, but I had to trace which switch was causing it. I had tried to reset the switches before, but I did it one more time. I left the power off to them a little bit longer, then pushed the button a little bit longer after the beep stopped. I did it to three of my switches after tracing the numbers. It now seems to work properly. Thanks for the help.

Yeah, I wasn't descriptive enough. That can make a difference when telling people. I am that way sometimes.

Where you pull the plastic little button at the bottom of the switch out and let it be off for several seconds. Or is that called something else?

Well, I did a reset at the switch, and then did a restore. It now shows that it succeeds. BUT it still shuts off the office lights. I just don't know what is going on.

Do a restore from the isy or from the switch itself.?

I just noticed that when I do a diagnostic scene test It comes back as failed for these 2 buttons. The other buttons come back as succeeded. The 10 and 15 min buttons fail. Notice where it says failed, all the other buttons had succeeded. Bathroom D Fan 15 minutes says fail. When I do it for a Bathroom Fan 5 minutes it says succeeded where it says failed below.