EDIT: To be clarify. My issue was that the IoX Launcher and Home Assistant could not find my EISY after the latest package update. I had already restarted it, I could ping it on my network, and I could log in via SSH. But I didnt know what else to try. THEN I followed the instructions below which I recieved after getting a response back from my own email to Support.
Posting here for others that may find it.
The email back from support gave me the following instructions. I followed them and everything was better. I refreshed my IoX Lancher and my EISY showed up. I reloaded my plugin in Home Assistant, and everything was reconnected.
huzzah!!!
