Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

BDuncan

Members
  • Joined

  • Last visited

Everything posted by BDuncan

  1. Just to follow up… I submitted a ticket to UDI and they were able to quickly resolve the problem. They also suggested the problem might have been caused by a failed update. I logged into eisy using SSH with the command: ssh admin@eisy.local.IP where eisy.local.IP is my local esiy IP address (just the numbers with no port number). I logged in using password admin, even though my Admin Console and Polyglot V3 password is something different. I then ran the command: curl -s https://pkg.isy.io/script/fix.it | sudo bash I had to enter the password admin again. At the end of that command the esiy restarted. I then reinstalled all plugins and everything worked.
  2. The browser did not download a <plugin>.zip file. I cannot download log files from any of the plugins. I can download pg3_.zip and system_.zip from the Polyglot log file page.
  3. I have rebooted using the admin console and with the multi function button (clicking six times). The Upgrade BIOS button in the Admin Console is greyed out, which is normal, right? I clicked on the Upgrade Packages button, after which I was able to open Polyglot 3x and install the packages. I will open a ticket and, of course, post back the solution from support.
  4. Thanks for replying. This is what I see when I click on Download Log Package. This is the Polyglot log file from the last time I started PG3x to when I clicked on Download Log Package in OpenWeatherMap (with some things x'ed out). 2024-11-30 10:49:07.463 [pg3] info: ------------------------------------------------------------ 2024-11-30 10:49:07.464 [pg3] info: Starting PG3x version 3.2.27 2024-11-30 10:49:07.465 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-11-30 10:49:07.469 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-11-30 10:49:07.494 [pg3] info: Encryption key found ID: 5cc8b6ee-3435-490f-xxxx-xxxxxxxxxxxx. Database version 1 2024-11-30 10:49:07.497 [pg3] info: Query IoX for platform UUID. 2024-11-30 10:49:23.159 [pg3] info: ------------------------------------------------------------ 2024-11-30 10:49:23.160 [pg3] info: Starting PG3x version 3.2.27 2024-11-30 10:49:23.161 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-11-30 10:49:23.164 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-11-30 10:49:23.170 [pg3] info: Encryption key found ID: 5cc8b6ee-3435-490f-xxxx-xxxxxxxxxxxx. Database version 1 2024-11-30 10:49:23.173 [pg3] info: Query IoX for platform UUID. 2024-11-30 10:49:23.197 [pg3] info: Found IoX with UUID 00:21:b9:02:64:95 2024-11-30 10:49:23.201 [pg3] info: Loaded globalsettings successfully. Database version 1 2024-11-30 10:49:23.204 [pg3] info: isys currently in table: [{"id":"999affbe-3ee0-4732-xxxx-xxxxxxxxxxxx","uuid":"00:21:b9:xx:xx:xx","name":"ISY","ip":"localhost","port":8080,"username":"xxxxxxxxxx@gmail.com","password":"xxxxxxxxxx","enabled":1,"discovered":1,"version":"5.8.4","secure":0,"timeAdded":1612319665051,"timeModified":1732988848318,"dbVersion":1}] 2024-11-30 10:49:23.204 [pg3] info: isy table: Loaded (1) successfully 2024-11-30 10:49:23.205 [pg3] info: IoX: 00:21:b9:02:64:95 5.8.4 localhost 999affbe-3ee0-4732-xxxx-xxxxxxxxxxxx 2024-11-30 10:49:23.207 [pg3] info: nodeserver table: Loaded 4 nodeserver(s) successfully 2024-11-30 10:49:23.209 [pg3] info: store is up-to-date 2024-11-30 10:49:23.220 [pg3] info: Forcing custom certificates to off 2024-11-30 10:49:23.222 [pg3] info: Updated configuration with overrides 2024-11-30 10:49:23.223 [pg3] info: Setting PG3 log level to warn 2024-11-30 10:50:10.127 [pg3] warn: Logging to console is disabled. Log file is in /var/polyglot/pg3/logs/pg3-current.log 2024-11-30 11:33:31.078 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 11:33:31.079 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 11:33:31.079 [pg3] warn: Request for notices. Not found in database 2024-11-30 11:33:31.740 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 11:33:31.741 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 11:33:31.741 [pg3] warn: Request for notices. Not found in database 2024-11-30 11:45:51.870 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 11:45:51.870 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 11:45:51.870 [pg3] warn: Request for notices. Not found in database 2024-11-30 11:55:22.754 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 11:55:22.754 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 12:01:48.923 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 12:01:48.923 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 12:07:49.315 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 12:07:49.315 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 15:40:45.162 [pg3] warn: Request for customparamsdoc. Not found in database 2024-11-30 15:40:45.163 [pg3] warn: Request for customtypedparams. Not found in database 2024-11-30 15:40:45.163 [pg3] warn: Request for notices. Not found in database 2024-11-30 15:40:55.203 [pg3] error: downloadLog: Error: File not found: /var/polyglot/pg3/ns/0021b9026495_12/logs/debug.log at Object.addLocalFile (/var/polyglot/node_modules/adm-zip/adm-zip.js:258:23) at /var/polyglot/node_modules/@universaldevices/pg3x/lib/routes/log.js:151:16 at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/https.js:48:9
  5. I have an Eisy running IoX v5.8.4 and PG3x v3.2.27. The OpenWeatherMap (v 4.0.2) shows a status of disconnected. I installed some additional plugins as a test and they all show a current status of disconnected and none of them generate a log file. There is a Real-time Polyglot log file, but it does not list any errors or warnings. This might not be an OpenWeatherMap issue, but I am focusing on it because that is the plugin I want to use. I can successfully make this API call, so I think my API key is working: https://api.openweathermap.org/data/3.0/onecall?lat=39.739178&lon=-104.989765&4&appid={API key} I tried rebooting many times. I have upgraded packages in the administrative Console. My guess is that PG3x is not communicating with IoX. Under IoX Configuration – Update IoX, I entered username “admin” and the password that I use log into the Admin Consol. Without a log file with an error message, I am not sure how to troubleshoot this issue. I am looking for troubleshooting suggestions.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.