MRoy

Another followup. I dug out an old PLM, that was flaky in the past with the 994 and attached that to the eisy. That seems to work, so one of the PLMs works fine with the 994 but not the eisy, and the other was flaky with the 994, but works with the eisy. Am nervous about migrating everything to the eisy since I don't know if I trust this old PLM, since I shelved it in the past for a reason.

Sadly restoring the backup didn't work. It went back to not detecting the PLM. My only guess is that the 994 is more tolerant if the PLM isn't operating perfectly. I guess I'll just have to wait and hope that insteon comes thru with new PLMs in march.

Yes, INSTEON Support was checked. When I tried again this morning after my post, the console finally upgraded the eisy, after the admin console saying the versions were incompatible. Yesterday, clicking yes to upgrade didn't do anything, but today it seems to have upgraded the eisy. After it upgraded and I was able to log in to it running 5.5.2 , I exited, and unplugged the eisy and let it sit for a bit. I then plugged it back in, and tried over again. For some reason it was finally able to talk to the plm. I'm not sure if it was the upgrade to 5.5.2, or if it was unplugging the eisy and letting it sit that finally let it connect. I'll now try to restore the backup I made of the 994, and hope all goes well.

Not sure why the original topic was closed. Per the original topic: I've been trying to migrate from my working 994i to the new eisy, but cannot get the eisy to talk to the PLM. I backed up the 994 configuration like the instructions said, connected my plm with the insteon provided plm to serial cable, and a usb to serial adapter. Using the admin console, it tried to restore the backup configuration, but the progress dialog kept looping from 0 - 100% all day. I exited out of the admin console, and tried again, but the plm diagnostics status menu item just says not connected. If I try to reset the PLM, it errors with an error, -300000/-20. As a side note, connecting the PLM back to the original 994 works perfectly. Using the hdmi output and a keyboard, I tailed the /var/log/messages file, and see the system detecting the usb adapter, but don't know if there are any other log files on the system I can look at to see if there are better exceptions/errors/debug about why the system can't talk to the plm. I tried a factory reset on the eisy to start over, and the same behavior persists. I have also bought 3 different USB -> serial adapters with different chipsets, and all behave the same way. Any advice would be helpful.

Thanks, I didn't see that wiki entry.

I've been trying to migrate from my working 994i to the new eisy, but cannot get the eisy to talk to the PLM. I backed up the 994 configuration like the instructions said, connected my plm with the insteon provided plm to serial cable, and a usb to serial adapter. Using the admin console, it tried to restore the backup configuration, but the progress dialog kept looping from 0 - 100% all day. I exited out of the admin console, and tried again, but the plm diagnostics status menu item just says not connected. If I try to reset the PLM, it errors with an error, -300000/-20. As a side note, connecting the PLM back to the original 994 works perfectly. Using the hdmi output and a keyboard, I tailed the /var/log/messages file, and see the system detecting the usb adapter, but don't know if there are any other log files on the system I can look at to see if there are better exceptions/errors/debug about why the system can't talk to the plm. One other note on overall usefulness of the local hdmi env, if I start up the desktop and use the local iox launcher, the system is unable to start the pg3 option, since it can't seem to launch a default browser. Seems that the ungoogled chromium isn't setup as the default browser, so isn't used. Another set of questions as a user I think would be good to add to the FAQ, how do you restore the unit to factory defaults, ie my first thought was to restore to factory default and try getting the plm to work before trying to restore the 994 backup configuration. I couldn't find how to reset. I also get an exception starting the admin console when run locally, something about SSDP socket connection error. Thanks for any help.