Gib Henry

Okay, cleared the log and error log, then did the 6-button-press tango. On the next launch, I still got the dialog about updated packages, but not the ones about platform errors or different subscriptions (yet!). The log and error log appeared not to show any problematic errors. So I think this is as resolved as it gets until the next firmware update. Still puzzled by the apparent crash after clicking Configuration/System/Upgrade Packages—just don't do that (for now)! Thanks again for the hand-holding, everyone!

Thanks for your quick responses! Because the evening’s schedule is running, I will wait until mid-morning tomorrow to do the 6-button tango.

eisy (5226), firmware 5.5.7 (2/17/23), with OpenADR (21010), Networking Module (21040), Portal Integration—UDI (21075), and A10/X10 Module (21060). Periodically, I get a dialog box that states “Some updated packages are available for your system!!! You may ignore but it's best to update your packages by clicing on the Update Packages button in the Conifguration tab.” When I attempt to click on “Upgrade Packages” in Configuration, I get a dialog stating “Are you sure you would like to upgrade all packages? Depending on the size of the upgrade, this process may take up to 30 minutes,” and when I click Yes, an empty dialog box flashes momentarily, then the admin console and the launcher both quit. If I relaunch after a while I get the same messages again. I’ve also seen an error dialog that states “[PLATFORM ERRORS--1011] [portal]”; however, the log is empty, and the error log has only a bunch of -170001 errors of the form Sat 2023/03/04 16:36:02 0 -170001 <s:Envelope><s:Body><u:GetErrorLog xmlns:u="urn:udi-com:service:X_IoX_Service:1"></u:GetErrorLog></s:Body></s:Envelope> Meanwhile I also periodically get another dialog that states “Event Received For a Different Subscription; Restart!” and most menu items in the admin console dim out, except ‘Exit’. Sometimes I get several identical dialogs. Restarting both the hardware and the software does not eliminate the recurring dialog, but it doesn’t happen every time. In fact, I had a subscription with my old ISY-994i, but changed it over to the eisy. If that’s what this is about, how do I fix it? If that’s not it, what is?! I have logs and error logs available. Meanwhile, the good news is that the eisy mostly works as always (although one or two Insteon modules don’t turn off consistently).

My X10 module appeared after loading the ISY994i backup, so I presume so; I don't use them much any more. Did I read somewhere that Insteon devices repeat X10 signals? That might extend the life of my X10 modules, which couldn't handle different power phases…