Eric

Geddy; It's a new eisy. Firmware IoX v.5.7.0 UI also I0X v.5.7.0 (eisy (5226) Dennis, I just did the restore. Still the same issue. The nutty thing to remember is that if everything is on, and I use the wall switch in the Den, the den turns off and the ceiling fan remains on as it should. But if I use the admin console, or amazon echo to turn off the den, the ceiling fan also goes off, which it should not. Seems to me like there is something wrong with the 'Den' scene....I just can't see anything wrong.

All, I have a strange behavior happening and I've got an idea about it, but I don't want to get too aggressive before the gallery here get's a chance at it. In my den, I have a switchlink wall dimmer. It has no load directly connected because the wiring goes to an outlet that is not in the right place. I also have a lamp dimmer module plugged into an always on outlet where I want to put my lamp. I have them both in a scene called Den, with the wall switch in control. Nothing else is supposed to be in that scene. It works as expected. When I turn on the switchlink wall plate, the LEDs on it climb up as expected, and the lamp also brightens to the expected level. In another room, I have an On / Off switchlink in the wall, with a ceiling fan connected as the load. No scene involved, turn on the switchlink LEDs go on and the fan operates. Turn the wall switch off and the LEDs go down and the fan turns off. Now for the strange part. If I use the ISY Admin Console, or if I use Amazon Echo, the 'Den' scene controls the Den lamp module, the LEDs on the wall plate as before AND the Ceiling fan! I don't see any programming done wrong in in the admin console, but I must have something wrong in the ISY, because I only see the problem when using the ISY control of the Den scene, or Amazon Echo using the Den scene. I'm thinking my next move might be to delete the Den scene and see if anything changes and then rebuild it and see if it stops controlling the Ceiling fan. Any thoughts on what I should be looking for ? Eric

Resolved by support. Several issues, but all good now. Any idea how to put the admin console on a desktop shortcut in Windows 11 instead of just in the taskbar ?

Almost made it with going to the EISY from 944. I think I'm just not getting to the internet from the new eisy. Everything in the house seems to work, and I can operate things from the admin console in the eisy. Unfortunately, Amazon Echo is not working, and when I try to migrate the portal licenses I can see both the old 944 and the new eisy. I go to 944 and choose that and say 'migrate from' and then select the eisy, and choose migrate to. I get the warning that this can't be reversed, but when I say OK, I get a message that the EISY can't be found. I presume that the EISY can't reach the UD server to migrate the license ? How can I be sure that the EISY is on the internet ? I might have to make changes in my router....I'm using DHCP on my network, but how do I make sure the EISY is set up to go out ?

All; I'm trying to choose my upgrade path. Right now I have an ISY 994 with a serial PLM. I could get the new eisy and also get a new PLM with an IP connection....but then I have to get both of them working before I have my system back. The other idea is to get the EISY and the serial adapter and stay with the old PLM. But I know they have a limited life, so then I'd probably replace the PLM in short order anyway. Any thoughts on the right path ? Eric

Understood. I think I also want to understand the new product a bit better. I thought it was just a modern ISY, but with a phone app to do the setup, I am wondering if there is still something like the admin console from a PC that I will use to create and maintain my programs. I'll do a little study. At least I have a backup from today to start from. Eric

Mr. Bill; Thanks for the directions. I'm sure you saved me hours puzzling it out! I now have a new backup and the admin console pinned to my taskbar. I'm going to start down the path of replacing my ISY before it becomes unsupported. Any experience with converting from the ISY to the eisy | home ? I think all I need is the eisy and in my case the serial PLM kit... then I should be good to go for as long as the eisy has support. That should be a good long time. Eric

Mr. Bill; Thanks. I have to run out for a little while, but I will try it tonight. I was almost certain that I needed to work with Java first. I had just un installed what I had to begin a new try. The one I had was Java SE Development Kit 19.0.2 which I was pretty sure was wrong....but I needed to know what was likely to work. I'll try again shorty using Java 8. Get it from the Oracle site ? We'll see how it goes. Eric

All; I just got a new Lenovo Laptop that came with Windows 11. I want to install the admin console so I can back up my ISY 994i 256 so that I can then upgrade to the eisy home that will replace the 994i soon. Unfortunately, I can't get the Admin Console to install to the new PC. I have a ticket in with Universal Devices, but so far we are not having success. I suspect I need a different version of java on the new machine, and after trying with the most recent version available from Oracle, I'm stuck. I get a brief window that opens and closes when i use start.jnlp, but it does not install anything to the desktop so I can log into the ISY. When I log in to the ISY at it's interface, I get the basic console, but when clicking on the Admin Console, I just get the white page that asks me to leave it open. but no login page. ISY is Model Platform ISY-C-994 Version 5.3.4 Build Timestamp 2021-07-07-14:46:02 Any thoughts ? I have a backup from 2021, so I suppose I could just try ordering the eisy and a new power line modem and try to do the upgrade in the blind with an old backup, but if I can't event connect to my old controller with the new PC, I am reluctant to start sinking more cash into this ecosystem, which has been so good to me in the past. Eric Washington, DC

Well, a little progress, but I think this KPL is likely toast (or at least the software for button C) I did the complete removal of the KPL and re added it to the system. This time id came up as KeypadLink Dimmer 6 Buttons v.36, so at least it reported the software version. I added everything back in slowly and all was well until Button C. Now, first press of Button C, All the LEDs on the KPL go off and there is a strange sound, the outlet turns on. A couple seconds later, the LEDs come back on in whatever pattern they were in but Button C is off even though the outlet is on. Next on push turns on the LED for button C, and the outlet remains on. Third push the outlet and the button go off. I have an identical setup on Button B with a different outlet and all is well. I think the simplest thing is to get a new KPL. In any case, it will put a spare on the shelf if it turns out this is my software, but I'm betting on a defective KPL. Thanks for the help. I'm going to re read the cookbook, but I think I'm doing it right. One further question. Is it allowed to have a button on another KPL control 2 scenes to toggle on and off ? If so, does the Button on the other KPL track only one of the scenes or is there some kind of logic used ? Eric

Well, a little progress, but I think this KPL is likely toast (or at least the software for button C) I did the complete removal of the KPL and re added it to the system. This time id came up as KeypadLink Dimmer 6 Buttons v.36, so at least it reported the software version. I added everything back in slowly and all was well until Button C. Now, first press of Button C, All the LEDs on the KPL go off and there is a strange sound, the outlet turns on. A couple seconds later, the LEDs come back on in whatever pattern they were in but Button C is off even though the outlet is on. Next on push turns on the LED for button C, and the outlet remains on. Third push the outlet and the button go off. I have an identical setup on Button B with a different outlet and all is well. I think the simplest thing is to get a new KPL. In any case, it will put a spare on the shelf if it turns out this is my software, but I'm betting on a defective KPL. Thanks for the help. I'm going to re read the cookbook, but I think I'm doing it right. One further question. Is it allowed to have a button on another KPL control 2 scenes to toggle on and off ? If so, does the Button on the other KPL track only one of the scenes or is there some kind of logic used ? Eric

I see the buttons toggle mode in the bottom of the KPL page. All of the buttons are set for toggle. I will go through and remove the KPL from all scenes it appears in. All the buttons as well as the base KPL. Then I will remove the KPL itself from the ISY and then do a reset on the KPL..and then bring everything back as a new entry. I do have another KPL with vacant buttons so I can move the test to that, but it's going to be giving me some exercise since it's downstairs. I'm hoping that at least at the end of this I can determine if I need to buy a new KPL. Eric

Quite maddening. All seems OK as I build up the scene. As soon as I add Button C on the Terrace, the problem manifests again. lilyoyo1, I don't know how check toggle mode beyond looking at the Admin screen, and there I don't see anything unusual. Any thoughts on how to check that what I see in the admin console is what's in the KPL. I'm going to wipe the KPL again, but if something stray is coming in from ISY, I don't know how to see it. MrBill, When you say, get the module deleted from all scenes, do you mean the KPL or the outlet needs to be deleted ? I did delete Button C from every scene and then tried adding it back but the problem persists. Perhaps I'm not resetting, deleting and adding back in the right order. Seems quite nuts so far. Everything is OK from the admin console until I add the button C back in. Also, I made the outlet a controller. I'm not interested in pressing the button on the outlet itself, but I would like the button on the KPL to track what the outlet is doing. If the KPL button and the outlet are both controllers in the scene, should that make everything track ? Eric

OK, we are closing in on something. I first just was careful to do the reset as pointed out by Mr. Bill, and after restoration the same problem was there. I then did another reset following lilyoyo1's instructions. After the reset but before the restoration from the ISY, Button C was working normally with a single push for on and then a single push for off...normal toggle state. After restoration from the ISY, it was first push turns on the outlet, backlight stayed off. Second push outlet stayed on, backlight came on. Third push, backlight and outlet went off. So we went off the rails when I did the restore from the ISY. I am considering deleting the scene from ISY and seeing what happens, and then rebuilding it. Any thoughts ? Eric

Might be onto something here. Looking in the admin console, the Terrace KPL is: (2486D) KeypadLinc Dimmer v.00 All of my other KPLs have a software number after the v. Maybe it's just going to need to be replaced with a new one ? Eric

I have to do this from memory, but let's try. If the button backlight is off and the outlet being controlled is off, here is what you get. Press the button once, The outlet comes on. The backlight stays off. Press again, The outlet remains on, the backlight comes on. Press again, the Outlet goes off, and the backlight goes off. That's why it looks like it takes 2 taps. The second tap doesn't turn off the outlet, it only turns on the backlight, so the next tap (which is the third one) turns everything off. Remind me of proper reset. I pulled out the reset tab and waited. How long do you wait ? I then pressed the button in and held it in for about 10 seconds. When I released it, I got a brief beep. I think that was a reset. After that, only the connected load was working. All other buttons and modules were not working, so I think that means all the memory was cleared. I then did a reload from the ISY, and when that was complete, everything was as before. Button C was not working as expected, but all other buttons were normal. Could be this Kpl is just done, but I want to be sure it will help if I buy another. Eric

Also, tried a reset to the Keypad link, but still the same. Could be it went bad on me and I should just put in a new keypad link dimmer and see if that helps, but I'm stubborn and want to see if this is something I set up incorrectly. Eric

Mr. Bill, Thanks for trying to explain. I really thought I understood. At the moment my brain is on meltdown on this little thing. Everything is working properly when I use the admin console, so I think that means the settings are correct for the root level, does that make sense ? Using the admin console and pressing on for the scene, the scene and the backlight on the 'C' button come on. Using the admin console, and pressing off, the scene and the backlight go off. If I use the end device (Quad Right Outlet) and press on in the console the outlet comes on. Press off and the outlet goes off. Nothing happens with the backlight on button C, which I would think would be expected. Ideally, I suppose the backlight would track the status of the outlet as a responder, but I'm not sure if I have to build that or if it is normally set up when the scene is built. This, to me, means that there's something wrong with the 'terrace button c' settings. That's a controller, but should it maybe also be a responder ? Should it merely control the outlet and nothing else ? Really getting stuck here. If I click o Terrace Button C (red), on the right side I have two lines as responders. First line in the table (highlighted) Device Quad Right Outlet Action On Status Off Folder blank Link Type Insteon At the bottom of the right pane, There is an update button, and to the right a drop down that can be Insteon - Command - Default - Ignore. Presently set to Insteon. I have never messed with this so I'm not sure what it does. On Level is set to On Second line in the table (highlighted) Device Terrace Button C Action default Status Off Folder Terrace Link Type default There is nothing I can change below in the lower part of the pane. I'm just lost as to how to adjust this relatively simple thing so that the 'C' button works properly Sorry to drag this out, but I think your knowledge will get me there. I'm also going to go through the cookbooks again to see if I can find something. Eric

I did a double check, and I don't think any of the programs are interacting with this button or device. The only unusual thing is that I have a scene called Bullet Lights, which you see. There is also one called Rope Lights that does the same thing with a different light fixture. Each of those is controlled by a separate button on the Terrace Keypad Link. There is also a scene called Bullet and Rope, that controls both fixtures, and is run by a single button on a different keypad link, since I was running out of buttons. This scene lets me do the two scenes (Bullet Lights and Rope Lights) as a single button push. The Rope lights scene is working fine on Terrace button B. It seems so straight forward, yet it's stumping me why that 'C' button is behaving that way. Do you think it's worth it to pull out the reset switch on the Keypad Link and then press it in for a few seconds to see if a reset of the keypad link makes a difference ?

OK...so maybe something learned, but not what I expected.... With everything off (Scene off, Backlight for Button C off) Press Button C Scene comes on. Backlight for button C remains off. Press Button C Scene remains on, Backlight for button C comes on. Press Button C Scene goes off, Backlight for button C goes off. Now back to original conditions. I'm still wondering if this is a bug in my program somewhere (even though it is very simple. Here's the membership of the button: Membership of the switched outlet. Thanks for looking at it. Maybe it's simple and I'm just staring at it too long.

I have a strange issue that I need help tracing. I have the 'C' button on a keypad link (dimmer) set to turn a scene on and off as a toggle. For some reason, when things are off, a single push will turn everything on, but if they are on, the first push seems to do nothing and then the second push will turn things off. It is very consistent, happening every time. I've looked at the log and I don't see anything. In the administrative console I see the same thing on the display for the button as I see happening to all the connected devices. Is there something that could be mis programmed to cause this ? I just can't seem to figure out where to look. Of course it is possible that the keypad link needs a reset or that it's defective and needs to be replaced, but before I go there I wanted to see if anyone has an idea. Eric

I'm not sure what the magic was, but today Verizon text it working. Maybe Verizon or maybe my VPN. I used the 'less secure app' at Gmail, but I will be setting up a new account and moving to that today now that I know how to make it work. Thanks for the info on the MMS gateway idea.

I'm having trouble locating a 2634-333 outdoor appliance link to replace one that has gone bad. Anyone know if they have been discontinued or if perhaps it's just a supply chain delay ?

I was able to get gmailSMTP working with the less secure applications going to my gmail. However mailing to nnnnnnnnnn@vtext.com is not working to send a text to my cell phone. Any thoughts ?

There's a lot of traffic on shade control using ISY, but I haven't found the answer I am looking for. I have a large number of shades controlled by the somfy RF remotes. (My installer did the programming, so I'm not super versed in how it's done). On one of the remotes, I have a single channel (LED 4) that controls all the shades together. So if I leave it set there, I have one button for all the way up. One button for all the way down, and the MY button for the mid point that I like. Looking at the controller available, I should be able to mimic this with the Somfy dry contact controller, with Green wire common, and White for all the way up, Black for all the way down, and Red for the mid point. But it also looks like I might need THREE of the Insteon dry contact modules to do it, with one set for a momentary closure for each of the three positions. Is there a better way ? Maybe something like an irrigation controller with multiple zones, and using a zone for each shade position ? Eric