GeneR

Thanks! Google somehow brought me to an article about an Insteon hub here. Did not realize "Universal Devices" is a brand, not the name of the forum. Sorry for the trouble.

Hoping there's an Insteon guru who can help me. I'm not one. Our new-to-us house has an Insteon 6-button on/off keypad controlling 5 circuits in a home theater room. It all works great pressing the keypad buttons manually. There's also a hub that afaict is broken. No LED indicator at all (except the two on the ethernet port). It doesn't pull an IP address from my router. Pretty sure it's fried. I think this is all vintage stuff. Best guess is 2010. So I found a new-old stock 2245-222 hub on eBay. Configured it with the app no problem. Upgraded the firmware. But adding the keypad doesn't work. When I press the "set" button, they (hub and keypad) beep at each other like old friends, but the app hangs with a spinner for a few minutes, followed by a message "Can't reliably connect.". Tried this a half-dozen times. Rebooting the hub. Restarting the app. Yada yada. Also tried with the Insteon ID. Same result: beeping and a swirly. So I'm open to all suggestions. I'm guessing the keypad is so old it's incompatible. Or broken. But the eBay hub is also suspect. Any advice? Thanks.