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UNHAPPY CUSTOMER

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  1. UNHAPPY CUSTOMER

    Customer support does not have the resources to help

    UNHAPPY CUSTOMER replied to UNHAPPY CUSTOMER's topic in eisy
    I was upgrading from ISY to EISY. the mobile app shows all my devices but nothing operates. contacted customer service and the answer threw chat only and respond that they do not have the resources. only option is to return the device
  2. UNHAPPY CUSTOMER
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  3. UNHAPPY CUSTOMER

    Customer support does not have the resources to help

    UNHAPPY CUSTOMER posted a topic in eisy
    Had an outdated ISY and purchased the a new EISY all sorts of trouble. Universal devices does not offer assistance. Cant call them. have to do an online chat. takes all day to get a simple answer. I am so sorry i got involved with this company. I am 100% unsatisfied.

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