gadgetfreak

Interesting. I am not sure how I missed that. OK. It seems to work now. Though when I logged in, I had to re-query all the devices one time. After I logged out and back in again, everything seems to be working fine. Thank you so much everyone.

Thanks for the responses. I removed both instances of the switch, did a factory reset of the switch and then rebooted the eisy. I added the switch again using linking, tested it and then added it to the scene. Unfortunately, once again, the switch is duplicated and the New Device box pops up.

Thanks. I will try. It seems that, when I logged in to the forums with my ISY info, it created a brand new account for me. I am trying to delete this post but I can't figure out how. I reposted on my regular account

I have an eisy with iOx 6.0.0. I recently added a new 2477S switch. Something seems to have gotten corrupted as there was a duplicate entry. I tried deleting both deviced and would attempt to link again, but every time I launch the admin console, the New Insteon Devices box pops up saying the switch was added but it is not showing up in the list. There are no other buttons on the pop up. Any ideas how to fix this? Thank you.

I just wanted to update people on my situation and thank everyone for their help. I replaced the serial PLM on my new EISY with a new serial PLM from the Insteon store. The one I had before was repaired through the eBay program when Insteon closed down. All statuses on UD Mobile appear to be working. Thanks again for all of your help.

That would be a good solution, except that the status doesn't seem correct on the admin console either. So I think Javi may be right, and I need to consider line noise. But, I am already using filters, so I am going to try changing the PLM. The one I am using was one that was repaired through eBay when there was a shortage. I have a new one to try.

Thanks!

Two questions (and I know that I am a bit off-topic here): 1) Is there a specific test for line noise? 2) I tried searching for "How to Replace a PLM" and couldn't find anything. I have a spare Serial PLM here and would try it but I want to do it right. Thx.

By the way, as I was about to order a new PLM, I noticed that the Serial one I am using now was only purchased in April 2023. Seems fast to have a failure.

This is happening on scenes and devices as well, and it is not affecting just a few devices. So, I will assume it is a PLM issue and order a new one. As for estimated status, can I assume that UDM can then never give the status of a scene with 100% accuracy? If so, perhaps I should reconfigure my favorites to only be devices and not scenes.

Here is a perfect example. I logged into both UDM and the console, and the Media Room light (Insteon) is showing as off, but it is on. I query the device on UDM, and then both show On at the same time. So, to answer your questions, yes and yes :). Funny, I bought the EISY hoping to solve the issue and now you say it is the PLM. Where do you recommend I purchase a new PLM from? The Insteon Store? Does serial or USB work best (I already bought the serial cable when I got the EISY)? Thanks.

I am on eisy 5.8.3 and UD Mobile 1.1.73. I believe these are both the latest versions. I have a favorites page on UD mobile with scenes. The status is almost always incorrect when I start the app. Clicking on a scene icon shows the underlying devices and even those are incorrect. Sometimes, pressing Query corrects it, but often it does not. I actually just upgraded to the EISY, not just because of the UD "push" :), but also because I was hoping it would solve this issue. Sadly, it hasn't. What else could it be? Thanks.

This may be a feature request but I think it would be very helpful: - Separate out scenes and devices - Sort devices by on/off Furthermore, I am having a big problem with the on/off status in UDM properly updating. When I start UDM, the statuses are rarely correct. I have to manually query each device that is incorrect and, even then, it only seems to correct itself some of the time. Is there a configuration I have wrong?

I am finding that my favorites screen is never properly updated. I need to query either the individual device or the entire system EVERY time. Is that normal behavior or am I missing something in the setup? Thanks.

This is really helpful. Thank you so much. Interestingly, when I choose defaults, they do not get added to the Mapped Values but seem to work. I hope I set it correctly under User Preferences. I just set the Zero Color Code to #00aa00 and the Positive Color Code to #ff0000.