BRMeeke

Thanks for the advice. I’ll give it a try.

I already have a portal account which I tested when I set the box up. but it is always looking locally. So if I clear the Java cache, will it give me the option to connect remotely?

So instead of using UD Mobile, I should be using eisy? does eisy work remotely or do I have to be on the same network?

Hi Paul thank you for the quick response. I am well aware of the mess that I will need to cleanup after all of the hidden devices have been added. I just need them to be included first. I have been adding devices through UD Mobile. Did I miss something in the Add that tells the software to follow links and add associated devices?

I am implementing a new ISY994i to replace an old defunct system. Previous system designer has disappeared. Customer has 60-75 Insteon devices with many buried behind sconces and inside chandeliers. The keypads and switches were very straightforward. is there a way to scrape the rest of the house to automatically pickup the remaining devices? I have been using UD mobile. I have remote access to the ISY if that helps. thank you