Hi, I had X-10in my old house, and have Insteon in part of my new house. I am new to the Isy99 IR/pro - just bought it about 1 month ago. BTW, I am running firmware version 2.7.15, and have 2 lamplinc modules as access points if that makes a difference. I am having two issues so far, and feel that they may be related. I called tech support at Smarthome about the motion detector issue and they didn't know what was going on - not a good sign. Anyways, any help would be appreciated.
The first problem seems to me to be a simple problem that for some reason I can't figure out. When I go to the main menu and click on a specific switchlinc dimmer - lets call it kitchen, I get a window on the right that says ramp rate [applied locally] and on level [applied locally]. Now when I adjust the on level on the computer, the light I am adjusting turns on to that level - good. But when I adjust the ramp rate, the light turns on and off instantly, even though the window on the right says different. Now if I turn the device on with the "on button" at the bottom of the page, the light turns on instantly, even though the ramp rate is set to 19 seconds lets say. However, it turns on to the specified level - lets say 40%. Now this does not make sense to me. I have the Automatically Write Changes to Devices button on, and it is obviously writing changes as the on level is being accepted. Now if I go to the wall switch and turn it on manually, it goes to 100% instantly. None of this makes any sense to me. This kitchen light is not part of a program, nor is it part of a scene. I was just testing it and don't understand why the program shows one thing, but the light does something completely different. I should be able to program a ramp rate and an on level with this thing I would hope. Am I missing something. And yes, the light switch's ramp rate can be programmed. I tried this manually after becoming frustrated with the ISY 99 and it works.
Second problem, is that I have a scene where a motion detector turns on a switchlinc to 40% in 19 seconds. Now this didn't work for a while, and then for some reason, it started working. Then I went to the scene and turned the light to 50%, and now when it senses motion, it turns to 100% instantly. Then it turns off ok after it times out. Once again, the problem is the ramp rate and the light level not turning on to the level that I want them to. When i look at the ramp rate and the on level under the scene, they are set to what I want them to be. Do I have to use a program for this and not a scene?
Third question, not a problem yet. How do I program a device (once again a switch linc) to turn on to 40% in 10 seconds from the ISY so that when I actually push the paddle, it does it. I know that I can program the switch manually, but this defeats the purpose of buying the ISY.
By the way, when I make an adjustment it says "Writing" in a green arrow, which is new to this firmware upgrade. Am I doing something wrong, do I have to reset something or update something every time I make a change, or is my ISY messed up, or what. It shouldn't be this hard to just program simple devices with the ISY.
Sorry for the frustrated rambling, but I can't even get the simple stuff to work.
Thank you.....