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MCRadio

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  1. MCRadio
    Well....one thing I did discover is: If you tell Alexa to turn on the locks, they will lock, and if you tell here to turn them off they will unlock. Unfortunately she doesn't ask for a voice code since she doesn't know they are a lock so that solution isn't very secure. Bottom line from UD support is that my lock controllers are not supported as they became obsolete by the time UD/Alexa support was implemented. Time to go door lock shopping I guess! Thanks again for all the help!
  2. MCRadio
    I opened a ticket and will report back when I know something. Thanks for the help!
  3. MCRadio
    Thanks for the suggestion Geddy! Unfortunately I tried that already, along with ever other choice under Alexa Category. They show up in Alexa as whatever device category I choose however none of the categories enable lock/unlock on the Alexa side. Seems to me there should be "Lock" in that drop down.
  4. MCRadio
    My guess to the root cause of the problem is that the UDI Portal/Mobile App do not have a "Lock" selection under the Alexa Category drop down in the Spoken Mapping area for the device. I am only doubting this as the root cause because voice control of locks has been available in Alexa for at least 5 years so I would have thought UDI would have it enabled by now. I also assume others are successfully using voice control of more current lock platforms through UDI/Alexa even though a Lock category does not exist but that may be a bad assumption.
  5. MCRadio
    I use the Insteon Lock Controllers to control MI Q Series locks. I know this is "old school" compared to many of the new lock solutions but it stills works with the exception of voice control through the UDI/Alexa link. I have 6 doors I would need to upgrade if I were to change so my preference is to stick with my current locks.
  6. MCRadio
    I just migrated to eisy from an ISY (Insteon network) where voice control had been handled by a Homeseer system with ISY link. I am now using the UD mobile app and portal and most things are working perfectly. My door locks however are showing up as lights when discovered by Alexa preventing voice control of the locks. A first world problem I know! On the UD admin console they display a door icon with lock and unlock functionality and work fine. On UD Mobile they have a light icon but still function as locks. When discovered by Alexa they have a light icon and light functions with no ability to control the locks. Again, this voice functionality worked when Homeseer was used as the voice interface but I can't get it to work here. Any help/suggestions is greatly appreciated!
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