bjhanson3

Can anybody give me some advice on this? Maybe it’s my iPhone? At this point the app is completely non-functional. It needs to reload status on everything every time you open it which takes an eternity and it usually crashes in the process.

One other odd aspect of this issue is that the today view or whatever it’s called when you swipe down from the top of your iPhone and it shows a handful of extended screen commands almost always works regardless if I can get the app to function. To clarify if I open the app and can’t get any of the commands on my dashboard to function I can swipe down to the extended screen and more often than not those commands will work.

I deleted the app from my phone reinstalled it and then copied the settings from the app on my iPad which seems to function perfectly all the time. Everything worked fine on my phone until I closed the app and reopened it. Then everything needed to sync again from scratch. In fact I needed to re-send the settings from my iPad. It’s like my iPhone doesn’t save any of the settings and it has to reboot when I open the app. In reality this doesn’t happen all the time I had about 72 hours up until this morning where each time I opened the app it loaded the status of devices quickly and worked flawlessly Now I’m back to where it takes several minutes for it to update status of devices and respond to commands. Additionally I believe my wife’s iPhone is working fine. She doesn’t use the app very much so it’s not definitive but I have yet to see it have a problem. The app is version 4.17.

I’m having similar issues. I’ve been running mobile link pro with Universal devices for over a decade with very few issues. Over the last few months about half the time when I open The app on my phone it can take anywhere from 30 seconds to several minutes for it to load the status of my devices and it may crash during the process. It doesn’t seem to hold the data it’s like it’s rebooting every time. I haven’t had any system changes recently that I can think of. I can double check but I believe I’m on the most recent firmware for my UDI. I’m using the same DNS service that I’ve had for years so I don’t believe that’s a factor. I’ve reloaded the app, cycled power, but nothing seems to work. any suggestions would be greatly appreciated. After all these years you just get used to things working the way they should so it’s a constant source of frustration when I can’t turn things on and off or my alarm doesn’t set automatically.

Has anyone ever had the low battery indicator work on the Motion Sensor? I have programs written to text me if the low battery indicator ever turns to on, but they never do. The battery dies the indicator still says off and I eventually realize the motion sensor isn't working and I take care of it. I can live with it, but it would be nice if there was a solution.

Thanks I will do that. Also, is there a Wiki or post that better discribes the setting up of an SSL cert? I can't seem to get it to work?

Thanks for the reply. No I checked under file and I don't currently have that enabled. I use DYNDNS.com and mobilelinc to remotely control my ISY. I have my FIOS router port forwarded to allow access. I used to have an SSL Certificate, but since I switched to the new 994i I haven't been able to set that part up and haven't gotten around to figuring out why it doesn't want to work for me. I don't think that has anything to do with it, since I use to have that on the 99i and had these same problems before. I always just assumed that the system needed a reboot now and again even though that can be quite annoying.

Sorry to bud in on the conversation, but I too have this problem about every month or two. I have Fios with an old Fios router. Every month or so I start getting com issues and have to reboot the router and my ISY. I had this issue with my old 99i and my 6 month old 994i, so I know it's not my ISY, but would love to know if there is a perminent fix.

I will try that. Does it seem odd that the devices that should have the best comms, the dual bands, have the problem?

I ran another more comprehensive test today of 12 different switchlink dimmers. All of the dual band dimmers displayed the problem where it took took toggles to get the variable to register an increase of one. All the non dual band switches responded as you would want with one toggle increasing the variable one. Any thoughts on why dual band could be linked to this issue? This is the test program. All I did was change the switch in the if statement and monitor the count on the integer variable to track changes in it's value with each on command of the selected switch. If Control 'TOP landing lights' is switched On Then $iBathroom_Fan_Counter += 1 Else - No Actions - (To add one, press 'Action')

Any more suggestions? Shut off the ElK? Reboot the ISY or PLM? Something is slowing down the communication because it works if you pause long enough between toggles of the switch.

I have many generations and have tested a few and gotten the same results. One is a brand new dual band.

I have an ELK, but haven't done any programming with it yet. Plan to get the iSY Elk add on at some point. The ELK is configured with the iSY though.

I shut of all other programs and got the same results. Could there just be a communication delay? It does work right is a wait a full five seconds between toggles. I tried two more swichlinc switches that are close to the PLM and ISY and still got the same results. I also tried a new a variable and nothing changed. I also tried a second keylinc and it worked fine. baffled.....

Thanks for the help with this. The attached event log is for six presses of the paddle on with about a second between each press. The counter variable went up three. Thu 12/20/2012 11:38:19 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:19 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:19 AM : [ 1B 23 94 1] DON 0 Thu 12/20/2012 11:38:19 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01) Thu 12/20/2012 11:38:19 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:19 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:19 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:20 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:20 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:20 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00): Process Message: Ignored Thu 12/20/2012 11:38:20 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:20 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01) Thu 12/20/2012 11:38:20 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:20 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:20 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:22 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:22 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:22 AM : [ 1B 23 94 1] DON 0 Thu 12/20/2012 11:38:22 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01) Thu 12/20/2012 11:38:22 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:22 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:22 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:22 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 21 DD 81 (81) Thu 12/20/2012 11:38:22 AM : [standard-Direct Ack][1B.23.94-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:23 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:23 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:23 AM : [ 1B 23 94 1] DON 0 Thu 12/20/2012 11:38:23 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01) Thu 12/20/2012 11:38:23 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:23 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:23 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:25 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:25 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:25 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00): Process Message: Ignored Thu 12/20/2012 11:38:25 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:25 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01) Thu 12/20/2012 11:38:25 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:25 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 41 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:25 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=1, Hops Left=0 Thu 12/20/2012 11:38:26 AM : [iNST-SRX ] 02 50 1B.23.94 00.00.01 C7 11 00 LTONRR (00) Thu 12/20/2012 11:38:26 AM : [standard-Group][1B.23.94-->Group=1] Max Hops=3, Hops Left=1 Thu 12/20/2012 11:38:26 AM : [ 1B 23 94 1] DON 0 Thu 12/20/2012 11:38:26 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 42 11 01 LTONRR (01) Thu 12/20/2012 11:38:26 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=2, Hops Left=0 Thu 12/20/2012 11:38:26 AM : [iNST-SRX ] 02 50 1B.23.94 19.71.04 42 11 01 LTONRR (01): Process Message: Ignored Thu 12/20/2012 11:38:26 AM : [standard-Cleanup][1B.23.94-->ISY/PLM Group=1] Max Hops=2, Hops Left=0