Jim

Thanks, All good points. I probably don't need the dual band because it will be on the same circuit (within inches) to the dual band PLM on the ISY. The one positive to the Smartenit PLM is it has a pass thru outlet so I may just piggyback the ISY PLM on it if that would not be too close. At least there should not be a communication issue. I did scold Smartenit for sending out instruction for something that they consider obsolete. It's one thing to put a note to the fact on the website that your getting something different because of the photos they have are not correct but the simple printing and supplying proper instructions should be a no brainier. Jim

Update, Made arrangements to talk to support this evening. Before they called I did find an old 2413S PLM with ver 1.B firmware. I guess I replaced it and forgot I had it. Anyway I plugged this unit in and did the factory rest (which by the way worked exactly as you indicated) and as soon as I put its address in and hit enter it found it instantly and loaded the EZIO8SA like suppose to be. When they called I told them what I did. They asked me to do the factory reset on the PLM they sent and it did not work. Conclusion is I have a defective new PLM. They will send me a new one. What are your thoughts? Am I better off with this dual band PLM even though it is ver 1.B or put the single band unit in when they send it? He told me they had too many problems with the dual band units and reason going to the single band ones. For others troubleshooting the single band unit... the instructions on factory reset that comes with the EZIO8SA is wrong. The single band unit does NOT beep and you only hold the button in while plugging in and then release 2 sec later. Thanks for all your time and trouble helping me troubleshoot this. I just hope it helps others should they have same issue. Jim

Yes they are on the same circuit as the ISY PLM so its not a phase issue. I appreciate all your help and advise here. I have sent an email to their support but they are only available M-F west coast time so I'll let you know the response when I get it. Looking at your comments and others I have googled I really think the problem is the PLM they have substituted but still calling it the same part number. They are using the same label and the dual PLM in the photos and the one page instructions they pack with it still call out a dual PLM. If I had an extra dual PLM laying around I would have tried it. It appears they really want you to use their Smartenit utility software and they are not excited about Insteon support and especially the ISY. Too bad because this appears to be a great solution to discrete I/O in one location.

Yes I have the wall wart. I have 12 volt at the + terminal on the EZIO8SA. interesting. I thought I was getting a dual PLM with this combo. Also I would hope they would give proper reset instructions if the substitute. I am not a happy customer right now since I purchased direct.

Thanks Brian for the response, I double checked the PLM ID and it is correct 23.8D.31. (see below, sorry out of focus) Unless there is an issue when manufactured and ID sticker is wrong. I have moved the EZIO8SA with PLM to another outlets - should have mentioned that earlier. The LED on the side does not flash when I remove the PLM from power for > 10 sec and plug back in. Neither does the LED flash when I unplug the power supply on the EZIO8SA. Here is a difference I see in your set up. The PLM that came with the combo is a EZIComm 5010K and the instructions I have tried to follow on a factory reset but there is no beeping or buzzer as it states in the instructions. As I plug it in the LED comes on and stays on. I have held it for over a min. and the light just stays on solid. When I release it the LED goes off then flashes bright then goes solid (dim)

Further for troubleshooting.... I have Inputs AN1 and AN2 (Inputs 5 & 6) to GND. I Select Link Management | New INSTEON Device I Enter Insteon Address, Name of "Irrigation Control", from Device Type I use pulldown and select [07.04] Compacta EZIO8SA: Insteon I/O Controller. I Select Remove existing links Radio button Then click Ok Event Log: Sat 05/12/2018 09:08:34 PM : [23 8D 31 ] Added to list of devices to link to ISY Sat 05/12/2018 09:08:34 PM : [INST-TX-I1 ] 02 62 23 8D 31 0F 0D 00 Sat 05/12/2018 09:08:34 PM : [INST-ACK ] 02 62 23.8D.31 0F 0D 00 06 (00) Sat 05/12/2018 09:08:43 PM : [INST-TX-I1 ] 02 62 23 8D 31 0F 0D 00 Sat 05/12/2018 09:08:43 PM : [INST-ACK ] 02 62 23.8D.31 0F 0D 00 06 (00) Sat 05/12/2018 09:08:52 PM : [INST-TX-I1 ] 02 62 23 8D 31 0F 0D 00 Sat 05/12/2018 09:08:52 PM : [INST-ACK ] 02 62 23.8D.31 0F 0D 00 06 (00) Sat 05/12/2018 09:08:56 PM : [23 8D 31 0 ] Failed to add device, reason 3 Sat 05/12/2018 09:08:56 PM : [All ] Writing 35 bytes to devices

Just purchased a new Smartenit EZIO8SA/PLM Combo – Model # 3011B. I can't get it to work with my ISY994i/IR PRO with Firmware 4.6.2. I was hoping it was an easy Plug-N-Play like other Insteon devices but it isn't or at least mine isn't. I bought the combo to reduce risk of start up issues but I am stuck. I have powered it on with the included 12 power supply and verified voltages out of the unit. I have the PLM plugged into the same power circuit as the ISY PLM. I have tried to add the PLM address like I would another Insteon device but it can not find it. I have tried to put the PLM into link mode to search for it from the ISY but no luck. What am I doing wrong? As I have seen other say the documentation is very poor at the least. Also tried to do the factory reset on the PLM but it doesn't act like the instruction sheet says. For example the sheet says to hold the SET button while plugging the PLM in and hod it additional 2-5 seconds then release button when buzzer stops. There is no buzzer. This is the error I get. BTW I select the EZIO8SA rather than use auto detect and that does not work either.

Stusviews So would I write it like this? I still need the repeat every 10 min right? Query Thermostat - [iD 0011][Parent 0001] If From 12:00:00PM To 12:00:00PM (next day) Then Repeat Every 10 minutes Set 'Main Floor Thermostat - Main' Query Else - No Actions - (To add one, press 'Action')

Thanks Guys all great ideas. I Googled the issue today and found a site where someone had a similar problem with thermostat query. They recommended the following program and it seams to work. -------- Query Thermostat - [iD 0011][Parent 0001] If From 12:00:00AM For 24 hours Then Repeat Every 10 minutes Set 'Main Floor Thermostat - Main' Query Else - No Actions - (To add one, press 'Action') --------------- It has worked now for 8 hours so we will see how it does over the weekend. I can see an time update in the humidifier program above every 10 min or so. Jim

Thanks Stusviews for the suggestion to check the Admin Console. I'll do that next. I understand the comment for the Heat mode being redundant. The reason for looking to see if the fan "on" is because I do not want the steam to be released in the duct work if the fan is not running. In other words I keep the fan turned on all of the time even though the furnace is not heating so I can circulate the humidity (steam) as needed. If I did not look at the fan condition and should it get accidentally switched off or to "Auto" (so it runs only when furnace is calling for heat) the humidity steam would not be properly dispersed in the duct and cause mildew problems. I also look for the "heat" mode to be on because I would not want to accidentally put steam in the duct for AC. Make sense? Jim

I have a project where I am controlling the humidity in the house using the 2441TH thermostat, looking at the humidity number and using it to turn on my Aprialaire model 800 steam whole house humidifier. I use a 2450 IOLinc for the contact closure input on the AprialAire 800 to turn it on or off. I have the Climate Module to pull the outside temperature (I am lucky the monitoring station is only a block away from me) and I can us it also for rain forecast on irrigation (another project). Because the cold temperatures outside cause the window to sweat I had to write a program that sets the humidity depending upon outdoor temperature. I used the recommended humidity chart for our area (Atlanta) that came in the manual for the AprialAire 800. Here is the program: ------------- Main Humidifier - [iD 000B][Parent 0001] If ( Status 'Main Floor Thermostat - Main' <= 45% (Humidity) And Module 'Climate' Temperature <= 50 °F And Module 'Climate' Temperature > 40 °F And Status 'Main Floor Thermostat - Main' is Mode Heat And Status 'Main Floor Thermostat - Main' is Fan On ) Or ( Status 'Main Floor Thermostat - Main' <= 40% (Humidity) And Module 'Climate' Temperature <= 40 °F And Module 'Climate' Temperature > 30 °F And Status 'Main Floor Thermostat - Main' is Mode Heat And Status 'Main Floor Thermostat - Main' is Fan On ) Or ( Status 'Main Floor Thermostat - Main' <= 35% (Humidity) And Module 'Climate' Temperature <= 30 °F And Module 'Climate' Temperature > 20 °F And Status 'Main Floor Thermostat - Main' is Mode Heat And Status 'Main Floor Thermostat - Main' is Fan On ) Or ( Status 'Main Floor Thermostat - Main' <= 30% (Humidity) And Module 'Climate' Temperature <= 20 °F And Module 'Climate' Temperature > 10 °F And Status 'Main Floor Thermostat - Main' is Mode Heat And Status 'Main Floor Thermostat - Main' is Fan On ) Or ( Status 'Main Floor Thermostat - Main' <= 25% (Humidity) And Module 'Climate' Temperature <= 10 °F And Status 'Main Floor Thermostat - Main' is Mode Heat And Status 'Main Floor Thermostat - Main' is Fan On ) Then Set 'AprialAire 800 Humidifier' On Else Set 'AprialAire 800 Humidifier' Off -------- This program works great if I query the thermostat with my MobiLinc. In other words, I'll get up in the morning and the windows will be sweating and the humidity reading on the thermostat will be 50% humidity and it is 20 deg outside. If I go to the MobiLinc app on my phone I can see that the Humidifier is "on" and running when it should not be. I then go to the thermostat on the MobiLinc and it shows 30% humidity. I do a refresh on the MobiLinc app and immediately the humidity on the MobiLinc app shows the same as the thermostat at 50% and the ISY will turn the humidifier off as expected. So all that being said... What do I need to do in the ISY program to force it to get an update from the 2441TH thermostat without me having to manually refresh it from the Mobilinc? Thanks Jim