JerryB

I upgraded (99i pro to a 994i pro) without any difficulties yesterday. What I did was: 1) Update the firmware in the 99i to 3.3.10 2) Backup the 99i 3) Replace the 99i with the 994i 4) Log into the 994i and verify that its firmware was 3.3.10 and then restore the backup that I just made from the 99i 5) Log back into the 994i to verify that all switches, programs, and configuration settings were now present in the 994i

I'm using Kaspersky Internet Security 2011 and that was the clue I needed. I opened up the settings configuration and tried adding the ISY's address as trusted to various components of the antivirus/firewall software, including the firewall itself. The first few components I tried adding the address to didn't work. However, when I added the address to the Web Antivirus trusted URL's, the problem resolved and I was able to full access the ISY with my Antivirus/Firewall reenabled. Thanks.

Thanks. That appears to be the problem. I can link by address and, if I disable my Antivirus/Firewall software, the Link In Progress panel finally appears. Of course, I don't want to leave the computer with the Antivirus/Firewall software disabled for long. Is there a setting I can change or a port I should open so that this works with my Antivirus/Firewall software otherwise operational?

No, that's the problem. The Link In Progress panel never appears.

I just installed an ISY-99i Pro with an 2413S PLM. I can bring up the administrative console and set the location. I then set the QueryAll for 3:00AM as instructed in the guide. However, the next step in the install guide does not seem to work. I click on the button to start linking Insteon Devices and the light starts to flash on the PLM but I don't get any instructions on the screen and the flashing light on the PLM times out after about 10 minutes. The PLM does beep when I press and hold the set button on one of my devices so I think there is communication between the devices and the PLM but the ISY hardware/software does not seem to ever get this message and I'm concerned that I don't get the screen instructions as stated in the quick install guide and manual. Does anyone have any idea what's going on or what I should try next. Thanks.