RRoyceus

Thanks. It would be nice if this was more obvious. In the past there was an administration tab, that when you opened it, it would ask if you wanted to synchronize.

I can not find how to synchronize using this update

Same here

You can still use the admin console

After.buying a new PLM and still not connecting, I solved the problem by separating and reconnecting the DB9 connection on the serial connector, a few times then power cycling the EISY

And yes, this was after a unplug/ replug and a power cycle of the EISY.

Thanks again Paul. It shows "0.0.0 v0 / Not connected.

Paul, Thank you for the fast reply. I think the PLM is only a year or two old, but I don't really remember. With all the changes from upgrading to the EISY, setting up a system at another location, and moving things around, I have lost track. It is version model 2413S, revision 2.5 4718. I don't see a date on it. The PLM Links table did not show anything other than a count 0. The scene test show Failed.

Firmware and UI v5.8.0 I have not made any changes to my system in a while. I noticed late yesterday as I went to bed that a motion sensor did not turn on a light. I thought nothing about it. This morning, I noticed that none of my Insteon devices are responding to commands. They do work manually. My Z-Wave devices work. The PLM led is lite. Before I decide the PLM has failed, can anybody recommend some trouble shooting steps?

Same here. I am sorry for the frustration you are having. You have been a tremendous amount of help to me, much more than any other developer on the site. You have been so unselfish with your time with our private emails and texts we have had over the last several weeks. Please email your video. A better idea, post it on YouTube.

I could not install the update in my Eisy using upgrade packages. I restarted the admin console from the configuration tab. I unplugged the Eisy and restarted, I tried opening the admin console from the LAN. and tried upgrading I tried starting the admin console from the Cloud. In each case, it asks “are you sure you would like to upgrade……” but if I clicked yes, nothing happened. Each time, I wait for hours before seeing if it upgraded. It never did. I tried from my iPad using mobile. It shows getting to 6%, then stopped. On a whim, I decided to try Install developer packages. They installed, then I was upgrade to 5.7.1 successfully using upgrade packages.

Try this. I found that at times I don't move around enough to trigger the motion. I set a slow ramp rate so when I notice the lights are going off, I wave my hand.

Same thing is happening to me, anytime i minimize it on my iPad

I am still having the problem. Any idea when the fix will happen? Also, since updating the firmware this morning, I cannot add Zigbee devices and existing zigbee devices do not work.

I am having the same problem.