I could not install the update in my Eisy using upgrade packages. I restarted the admin console from the configuration tab. I unplugged the Eisy and restarted, I tried opening the admin console from the LAN. and tried upgrading I tried starting the admin console from the Cloud. In each case, it asks “are you sure you would like to upgrade……” but if I clicked yes, nothing happened. Each time, I wait for hours before seeing if it upgraded. It never did. I tried from my iPad using mobile. It shows getting to 6%, then stopped.
On a whim, I decided to try Install developer packages. They installed, then I was upgrade to 5.7.1 successfully using upgrade packages.