clockwrkz

Hi All, Thanks for all the replies. Been trying different approaches over the weekend. I did not have success moving the PLM around so, eventually, I gave up and removed the dual band switch from the ISY and then adding it back. Well that worked! I could see the updates in the ISY when manually turning off/on the switch. So I tried that same thing with the non-dual band switch which is right next to it (connected to the same wires) and that did not work. Any thoughts why removing/adding the dual band switch would work and the non-dual band would not? Thanks!

Thanks to everyone for the feedback and help so far! So I finally had a chance to go do some testing today. I disconnected the load side of the switches, opened the Event View on my laptop in the detached garage and watched "Device Communication Events" when turning on/off the switch. No activity at all. So it doesn't appear the load side of the switch was causing interference at least. I also took a ApplianceLinc with me to test and could see any communication from there as well. As before, I could send a command from the ISY and turn the light on but I was unable to see the status change from the ISY when I manually turned on/off the switch. Is there some other way I could boost the commands going from the switch to the PLM if those are weak? One of the switches is dual band the other is not. Both have this same issue. The closest other dual band switch is at the back door which is about 10 feet away. Thanks again.

Thanks, if I pulled the switch and disconnected the load line to the fixture and tested again would that answer if it's interference? Also, would you expect the interference to only be one way switch-PLM not PLM-switch?

Overhead dual 4' LED tube lights. 6 lights on each switch.

Thanks for the reply. Good thought - I just checked one is a 2476S and the other is a 2477D. At least the 2477D is dual band but neither is working so it doesn't seem like the dual band is the fix in this case sadly.

Thanks for the quick reply. I hit "restore device" for both light switches (there are 2 in the garage) but got the same result. Manually turning on either switch and the status does not update in the ISY. I also opened up the log viewer and checked for device communication. I don't see anything in the log there after manually adjusting the switch. I do see Inteson communication if I send an ON command from the ISY though.

I'm seeing an issue where if I manually turn on/off a light switch in my detached garage I'm not seeing a status update in the ISY (this is a problem as I want it to trigger a program). But, if I use the ISY to turn off/on that same switch everything works. Any known issues where the switch would not send its status back when switched manually? The closest house switch is maybe 10 feet from the garage switch. The house and garage are on the same circuit as well.

Michel, Both IndyMike and I had similar problems updating to 3.1.13. We both corrected the problem by re-entering our Elk passwords into ISY. viewtopic.php?f=25&t=7401 Hi Michel. Thank you for your response. I've followed your directions and sent you an email. apostolakisl, Is the password you're talking about the ELK M1XEP access code (the lower left hand box in my screen shot)? I updated again today, set that password, changed it back and left it blank with no help. I also followed the advice in the link you linked to which said to try accessing the REST commands for arm/disarm but I just get a "The connection was reset" error in return to either command. Just in case anyone else runs into this problem and finds this thread while searching for a solution there was a bug which Michel has fixed. Thanks for all your help! It's greatly appreciated as always.

Michel, Both IndyMike and I had similar problems updating to 3.1.13. We both corrected the problem by re-entering our Elk passwords into ISY. viewtopic.php?f=25&t=7401 Hi Michel. Thank you for your response. I've followed your directions and sent you an email. apostolakisl, Is the password you're talking about the ELK M1XEP access code (the lower left hand box in my screen shot)? I updated again today, set that password, changed it back and left it blank with no help. I also followed the advice in the link you linked to which said to try accessing the REST commands for arm/disarm but I just get a "The connection was reset" error in return to either command.

Another update: I downgraded to 2.8.16 and everything went back to normal and was working great. I updated to 3.1.16 again and I lost communication between the Elk and ISY-99i again.

Ok, I must be missing something. Do I need to purchase the Elk Module now? Under configuration I do not have a dedicated Elk tab but under Configuration/System I have an area called ELK M1XEP where I can set the IP Address of the Elk, Port, and can generate ELK Export File. The IP address and port for the Elk in there are correct. This is the button I'm hitting to generate the XML file as well. I have attached a screen shot of the ISY-99i admin just incase I'm out to lunch. Thanks for your help

As a follow up to this... it appears I've lost all communication between the Elk M1 and the ISY-99i after upgrading. Not sure if this is related to the import issue I'm having or not though. The standard reboot everything until it works solution was unfortunately unsuccessful.

I added a few lights to my ISY-99i tonight and needed to import them into my Elk-M1 (running the latest firmware). I upgraded the ISY-99i to 3.1.16. Added 2 light switches and a scene. Exported the XML file for the Elk... but when I went to import this XML file into the Elk nothing happens. I get the standard dialog box from ElkRP, select the file, confirm that "Universal Devices..." is the Export File Format, press Import and nothing changes. I don't get an error message or anything but the new lights/scene don't appear. I'm sure I'm just doing something wrong but I can't figure it out for the life of me. I tried to clear the lighting which I'd imported in the past. Any thoughts on what I could be missing? I thought it might be the names of the new lights/scene but they are all short with no non-alphanumeric characters other then a - which I have in other names. Thanks in advance.

Thank you! That was exactly the issue.... sorry, I should have seen that one! Out of curiosity, why does it create 2 devices... -On and -Off? They seem to function the same to me but I'm assuming there is a reason for both. Thank you again.

Hi Michel, Thank you very much for your response and help. I tried the above mention idea. I removed the MorningLinc from the admin console, reset it to factory defaults, paired it with the lock again, confirmed it could unlock/lock the door, went to "Start Linking" in the admin console and linked it with the ISY-99i again. I have the same results as before. I press "On" or "Off" for that device and it does not lock or unlock the door. I have 3 MorningLincs here I am planning to install so I opened a second, new box and tried that one. I had the same results as above again. Just in case it helps, here is the log of adding the brand new MorningLinc to the ISY-99i: Thu 02/10/2011 08:09:49 AM : [LNK-BGN ] 02 64 01 00 06 Thu 02/10/2011 08:10:06 AM : [LNK-STAT ] 02 53 M(01) gid=00 16.84.0F 0F06 3A Thu 02/10/2011 08:10:06 AM : Linked: Linked 16.84.0F.00 type=0F.06.3A Thu 02/10/2011 08:10:06 AM : [iNST-ACK ] 02 62 16.84.0F 0F 28 0F 06 SET-MSB(0F) Thu 02/10/2011 08:10:07 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 28 0F SET-MSB(0F) Thu 02/10/2011 08:10:07 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:07 AM : [iNST-ACK ] 02 62 16.84.0F 0F 2B F8 06 PEEK (F8) Thu 02/10/2011 08:10:07 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2B A2 PEEK (A2) Thu 02/10/2011 08:10:07 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:07 AM : [16 84 F 1 ] MorningLinc database accessible. Thu 02/10/2011 08:10:07 AM : [16.84.0F-On] Start : Adding device to ISY Thu 02/10/2011 08:10:07 AM : [16.84.0F-On] Finish : Adding device to ISY was Successful Thu 02/10/2011 08:10:07 AM : [16.84.0F-Off] Start : Adding device to ISY Thu 02/10/2011 08:10:07 AM : [16.84.0F-Off] Finish : Adding device to ISY was Successful Thu 02/10/2011 08:10:07 AM : [All ] Writing 0 bytes to devices Thu 02/10/2011 08:10:07 AM : [LNK-BGN ] 02 64 01 00 06 Thu 02/10/2011 08:10:25 AM : ---- Initializing the linked devices ---- Thu 02/10/2011 08:10:25 AM : [ 16 84 F 1] Removing all links Thu 02/10/2011 08:10:25 AM : [16 84 F 1 ] Querying engine version Thu 02/10/2011 08:10:25 AM : [LNK-END ] 02 65 06 Thu 02/10/2011 08:10:25 AM : [standard Msg. Handler] Unexpected Ack imCmd=65 cmd1= 0x22 Thu 02/10/2011 08:10:25 AM : [iNST-ACK ] 02 62 16.84.0F 0F 0D 00 06 (00) Thu 02/10/2011 08:10:26 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 0D 01 (01) Thu 02/10/2011 08:10:26 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:30 AM : [iNST-ACK ] 02 62 16.84.0F 0F 0D 00 06 (00) Thu 02/10/2011 08:10:30 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 0D 01 (01) Thu 02/10/2011 08:10:30 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:30 AM : [16 84 F 1 ] Retrieved engine version is i2 Thu 02/10/2011 08:10:30 AM : [16 84 F 1 ] Calibrating engine version ensuring support for i2 Thu 02/10/2011 08:10:30 AM : [iNST-ACK ] 02 62 16.84.0F 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) Thu 02/10/2011 08:10:31 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2F 00 (00) Thu 02/10/2011 08:10:31 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:40 AM : [iNST-ACK ] 02 62 16.84.0F 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) Thu 02/10/2011 08:10:40 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2F 00 (00) Thu 02/10/2011 08:10:40 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:40 AM : [iNST-ERX ] 02 51 16 84 0F 13 22 7C 11 2F 00 01 01 00 FF 01 A2 00 13 22 7C 00 00 00 00 Thu 02/10/2011 08:10:40 AM : [Extended-Direct][16.84.0F-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 Thu 02/10/2011 08:10:40 AM : [Ext. Msg. Handler] Duplicate response: ignored Thu 02/10/2011 08:10:49 AM : [iNST-ACK ] 02 62 16.84.0F 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) Thu 02/10/2011 08:10:50 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2F 00 (00) Thu 02/10/2011 08:10:50 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:50 AM : [iNST-ERX ] 02 51 16 84 0F 13 22 7C 11 2F 00 01 01 00 FF 01 A2 00 13 22 7C 00 00 00 00 Thu 02/10/2011 08:10:50 AM : [Extended-Direct][16.84.0F-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 Thu 02/10/2011 08:10:50 AM : [Ext. Msg. Handler] Duplicate response: ignored Thu 02/10/2011 08:10:54 AM : [16 84 F 1 ] i2 data transfer commands do not work. Reverting to i1 Thu 02/10/2011 08:10:54 AM : [16 84 F 1 ] Using engine version i1 for '16.84.0F-On' Thu 02/10/2011 08:10:54 AM : [iNST-ACK ] 02 62 16.84.0F 0F 28 0F 06 SET-MSB(0F) Thu 02/10/2011 08:10:55 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 28 0F SET-MSB(0F) Thu 02/10/2011 08:10:55 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:55 AM : [iNST-ACK ] 02 62 16.84.0F 0F 2B F8 06 PEEK (F8) Thu 02/10/2011 08:10:55 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2B A2 PEEK (A2) Thu 02/10/2011 08:10:55 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:55 AM : [iNST-ACK ] 02 62 16.84.0F 0F 29 00 06 POKE (00) Thu 02/10/2011 08:10:55 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 29 00 POKE (00) Thu 02/10/2011 08:10:56 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:56 AM : [iNST-ACK ] 02 62 16.84.0F 0F 28 0F 06 SET-MSB(0F) Thu 02/10/2011 08:10:56 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 28 FF SET-MSB(FF) Thu 02/10/2011 08:10:56 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:56 AM : [iNST-ACK ] 02 62 16.84.0F 0F 2B F0 06 PEEK (F0) Thu 02/10/2011 08:10:56 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 2B FF PEEK (FF) Thu 02/10/2011 08:10:56 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:57 AM : [iNST-ACK ] 02 62 16.84.0F 0F 29 00 06 POKE (00) Thu 02/10/2011 08:10:57 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 29 FF POKE (FF) Thu 02/10/2011 08:10:57 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:10:57 AM : ---- All Linked Devices are now initialized ---- Thu 02/10/2011 08:10:57 AM : [All ] Writing 0 bytes to devices Thu 02/10/2011 08:10:57 AM : ---- Initializing the linked devices ---- Thu 02/10/2011 08:10:57 AM : ---- All Linked Devices are now initialized ---- Thu 02/10/2011 08:10:57 AM : [All ] Writing 0 bytes to devices And here is trying to communicate with the second, new MorningLinc: Thu 02/10/2011 08:11:17 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 FF 06 LTONRR (FF) Thu 02/10/2011 08:11:17 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 FF 06 LTONRR (FF): Received an ACK for a different device Thu 02/10/2011 08:11:17 AM : [ 16 84 F 2] ST 255 Thu 02/10/2011 08:11:17 AM : [ 16 84 F 1] ST 255 Thu 02/10/2011 08:11:17 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF) Thu 02/10/2011 08:11:17 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:22 AM : [ 16 84 F 2] ST 0 Thu 02/10/2011 08:11:22 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 00 06 LTONRR (00) Thu 02/10/2011 08:11:22 AM : [ 16 84 F 1] ST 0 Thu 02/10/2011 08:11:22 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF) Thu 02/10/2011 08:11:22 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:22 AM : Duplicate: ignored Thu 02/10/2011 08:11:22 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF): Process Message: failed Thu 02/10/2011 08:11:22 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:27 AM : [ 16 84 F 1] ST 255 Thu 02/10/2011 08:11:27 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 FF 06 LTONRR (FF) Thu 02/10/2011 08:11:27 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 FF 06 LTONRR (FF): Received an ACK for a different device Thu 02/10/2011 08:11:27 AM : [ 16 84 F 2] ST 255 Thu 02/10/2011 08:11:27 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF) Thu 02/10/2011 08:11:27 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:27 AM : Duplicate: ignored Thu 02/10/2011 08:11:27 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF): Process Message: failed Thu 02/10/2011 08:11:27 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:29 AM : [ 16 84 F 1] ST 0 Thu 02/10/2011 08:11:29 AM : [ 16 84 F 2] ST 0 Thu 02/10/2011 08:11:29 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 00 06 LTONRR (00) Thu 02/10/2011 08:11:29 AM : [iNST-ACK ] 02 62 16.84.0F 0F 11 00 06 LTONRR (00): Received an ACK for a different device Thu 02/10/2011 08:11:29 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF) Thu 02/10/2011 08:11:29 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 02/10/2011 08:11:29 AM : Duplicate: ignored Thu 02/10/2011 08:11:29 AM : [iNST-SRX ] 02 50 16.84.0F 13.22.7C 2B 11 FF LTONRR (FF): Process Message: failed Thu 02/10/2011 08:11:29 AM : [standard-Direct Ack][16.84.0F-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Do you have any other ideas I can try? Thank you very much for your help again.