This has happened ever since I was using my 994i, and through to the upgrade to using EISY. Since the old modem on 994i died it was replaced, and then replace again when I upgraded to EISY - so the error was present in all three configurations. The EISY is connected via USB to the PLM. Always running macOS, currently 15.01
Checked:
PLM Powered on + green light.
Shut down EISY and PLM, unplugged both, and rebooted
Clear Jave cache, reinstall IoX Launcher, launch EISY, pick random device, change PLM retries, still get the error.
Checked PLM info/status - Connected
Ran "upgrade packages", and rebooted when told to do so.
Tested again, still fails