Micheal - thanks so much such a super-quick answer!
-Are you processing the RMAs or do I need to talk to the AARTech where I bought it?
-Is there any s/n series to avoid?
-My 99i has a plastic box and blue LEDs unlinke the images I see all over (metal box with green LEDs), is this model I need to avoid?
-Along with Keypad Linc this is the second component on my X10 jurney to Insteon that is DOA, very painful, probably the technology is not ready yet?
Thanks
Jan