remedy1234

Thanks Lee, I remember doing something with TLS on mac...not on windows.I will work on that,the question is can it be fix remotely?If it can is there any other post that explain how to do it?Both on Mac and Windows.I will search and get back with you tomorrow.AGAIN! Thank you for all you dedication to this product it is greatly appreciated...you have helped me from the beginning and it is nice to come back and feel welcomed and find that your service is exactly the same"OUTSTANDING" THANKS TIM

Result on windows "Socket Open failed java.net.ssl.SSLHandshakeException:Server chose SSLv3,but that protocol version is not enabled or not supported by the client" I was using 4.2.30

I have Windows computer also...suggestions?

I installed an ISY994 at a customers house back in 01/14,It has been working fine and I could access remotely and through mac and Mobilinc.I have not access it in probably a year now,through Mac.I still can access through mobilinc but not the mac(customer ask me to make some scene changes).It has not been updated since the install.My guess is its an older firmware version and Java will not let me in remotely even when its on the list.I have had this problem before with another customer and it had to be accessed with a logmein to there computer locally,the job is 3 hours away and I am trying to avoid a trip or setting up a time with the customer because of his busy schedule.

Hi Lee, Thanks for the reply.I think its 3.3.10...I do not see a admin console for that any more. Tim

Yes,I think the system just needs updating to current firmware ,its been 14 months...just seeing if I can do it easy.

Yes mobilinc is remote access but the customer wanted some scene changes and I a keypad might need to be restored.

Hi Larry, Thanks for the reply.I'm using MAC,yes it was working before.I am getting the JAVA error on the start up window,usually I would just add it to the java edit list and it would go through when that error came up.However the system has not been updated since it was installed.The customer is a state away and I am trying to avoid a unneeded trip or a remote log on do to his busy schedule.This happen before due to a system the was not updated and Steve Lee ended up doing a remote log in with the customer.He could not even access system locally. Tim

Hi All, I cannot login remotely to a ISY994 remotely...I'm getting a JAVA error.I added site to edited java list.This system was installed 17 months ago.Do I need to locally access and update system?System is running fine and access to mobillinc is running. Thanks Tim

Thanks Jon,I will next time I'm out there. Tim

Hi Jon, I just made it back here to the site...when I try to telnet is comes back "Connection closed by foreign host." Any suggestions? Thanks Tim

Hi All, I had a client's system working fine for two years now and the PLM went bad.TCP cleint /DNS error.......NTP serverDNS error showed up also.Replaced PLM and I am still getting the error.Any Ideas?? Thanks Tim

Hi All, I'm Having trouble back up a ISY in customers house Updated to latest release.I'm Getting error "Could Not retrieve File /CONF/80/.PRP" Any suggestions?? Thanks Tim

I have kind of the same problem,I have a customer that has internet but I lost connection to the ISY.I have to reboot to remote access.I have one of those internet power strips I could install but I would like to find out what the problem is.My ISY does it occasionally but this particular one does it often.I will be on site tomorrow and post results. Tim

That's wonderful SIR is that just a firmware update or will they be replacing the defective units over two years old like they do with ALL insteon products? Thanks for your help YOU GUYS ARE AWSOME!!