dpmaher

Hi all, I wrote to UDI support and was almost immediately contacted by their director of technical services, Steven Lee. He was very helpful and explained that the console app pointed to by the link http://isy.universal-devices.com/994i/4.2.10/admin.jnlp should work fine. It didn't appear to work for me using Safari on a Mac, but he suggested using Firefox where I could follow the download of the app more easily. That worked just fine, and the new console works quite well. He also told me that if I wanted to upgrade to a 994, I could still do so for $99 by going to this page: https://www.universal-devices.com/sales/ . Scroll down to upgrades and one can find a few options. All in all its reasonable. Thanks to Steven and to others here.

I am having the same problem. It is really hard for me to believe that I may need to buy a new piece of hardware. Its stated that isy99i is no longer supported, and EOL . I bought this device less than 3 years ago to control the devices in my house for my wife who is disabled. I would never have imagined that it would expire and be practically useless for configuring my system in less than 3 years. I got no notice from anybody, though I registered. This just cannot be right. I am hoping someone from UD can provide me with detailed instructions on how to get the admin console back up and running. I have version 3.3.10 software and the admin link posted by michel would not work for me.

I just ordered an ISY. I have a large number of insteon modules, but have mostly controlled them using keypads, a remotelinc, and a smartlinc. I've created a lot of scenes, many of them with the smartlinc, which now seems to be overloaded and requires constant recycling. I am hoping to get everything re-organized with an ISY. What's the best way to start such reorganizing? Since the smartlinc seems to be constipated, I'd like to remove most of those links (which has been hard to do with the smartlinc itself since it freezes so often. I basically want to do a factory reset, but don't want to leave a bunch of orphan links by doing that. I'd greatly appreciate advice on how to get things back into shape. Oh yes, and I have a bunch of links with the remotelinc that we used just during the construction phase of my house. They now make no sense, so I want to get rid of those too. Thanks, Dave