Karen123

Thanks for the replies. I have loaded KPL devices with the same model # in the past couple of years with no problem so I was not looking at this as a "new device" but perhaps it has changed without being labeled as a new product.

I am running an older ISY99i (with ISY994 Administrative Console Version 1.0 (1.8.0_311) on a Mac) . I recently bought a new Inseton 5 button KPL and when I linked it to the console, only the main button shows up. The console seems to know that it is a 5 button v.45 KeypadLinc dimmer (model #2334-2) but I have no access to the A, B, C & D buttons. I have previously installed other such KLP devices with no problem. Any advice on why this is happening and how to fix it? I have already programmed the main button with scenes on the console so I would rather not delete the device and start over again.