GreyFox

In my house I have 2 computers which I use to manage the Admin Console, the behavior of which is different on each. Both computers show the same Java Version, Update, and Build. If I use my desktop (which Control Panel shows I am using the 32 bit Java), when I start IoX, I have 2 entries each of which is slightly different for the same eisy. If I select the one identified as Local, I get asked to sign in with the eisy password. On my Laptop (which Control Panel shows I am using the straight Java), when I start IoX, I have only 1 entry from which to select. If I select that one, I get asked to sign in with the ISY Portal credentials. Both computers are running Windows 11 Pro. Can anyone help me understand what is going on?

Thanks to all of your for your support. Following your suggestions, I decided to try to add the RemoteLinc using a different computer and in a different location. Low and behold, IT WORKED!!! Thanks again.

Guy, I found the address label inside the battery compartment. When I follow your instructions getting both the Admin Console and the RemoteLinc into linking mode, I get a message saying The following devices could not be added. It shows the address and model number, and says "Cannot determine Insteon Engine." How do I fix this?

Guy, thank you very much!

I have an Insteon RemoteLinc Model 2440 for which I have lost the label that indicates its Insteon address (###:###:###). If I put fresh batteries in it and hold down one of the 6 Scene buttons to activate it, will the eisy/IoX program recognize the device and its address?

I installed a new eisy I acquired about a year ago to replace an ISY 994. In configuring it I restored the backup from the ISY. After it restarted, I got a message that I needed to kick off a manual upgrade from the configuration tab. I did this, and now 4 hours later I cannot connect to the eisy. The dhcp component of the router does not show it registered. If I look for a dhcp registration attempt in the log of the router, none shows up for the eisy. I tried doing a reset using the multi function button on the eisy per the User Guide, but nothing happens. It doesn't matter how many times I push the multi function button, nothing changes. The light just stays blue. Unplugging the eisy makes not difference. The multi function button turns red when I plug it back in for a few seconds, and then it turns blue. What do I need to do?

I have created a new program for my isy994R to turn on and off a particular scene for Christmas lights.at a particular time each day. My program successfully turns the scene/lights on, but it fails to turn them off. If I look at the Administrative Console to check the status of this particular program, the status is false and there is a re bar showing in the Program Details. I have attached a screenshot that shows the program. How do I fix this?

Indeed, in the Administrative Console it says the portal in online and registered. Furthermore, previously existing Alexa scenes work fine.

Thanks for the reply. I'm not entirely sure what you mean. I created the scene on the ISY using the Administrative Console. I then logged in to my portal account for which the ISY device license is good for another 2 months. And using the Portal Connectivity Tool for Amazon Echo, I added the scene entitled just as it is on the ISY.

I don't understand the process of Skill Linking with an ISY. I have an ISY 994i PRO on which I have set up several scenes. I also have several Amazon Echos. I have set up the ISY in the ISY Portal. Some time ago I set up several Echo Devices which I am able to control by talking to Alexa. I say "Alexa, turn on sun room," and it turns on the sun room lights. I can also tell it to turn off the lights. So this week I created a new scene called "Christmas Lights" which works fine using the IoX Administrative Console. I then have logged on to the ISY Portal and added the scene to the list of Amazon Echo Device List. However, when I do this, I get a warning that the Alexa Skill is not linked. However, I am unable to find out where or how to link the Alexa Skill. If I then tell Alexa to turn on Christmas lights, Alexa gives me an error message. I don't recall having to do this for all of the other scenes I have previously set up in the Portal. I would really appreciate some direction on how to correct things. By the way, I have no idea what version I am using - V2 or V3. I have no idea how to edit or select this.

Techman, thank you very much. Worked like a champ.

I have an older ISY994i/IR Pro (1110). It's firmware is v.5.3.4, which is also the UI. I have a failed Insteon Motion Sensor 2842-222, and I am trying to replace it with a new Motion Sensor 2844-222. I have figured out how to add the 2844-222 device to the ISY, and I have managed to delete from the scene the 2842-222 and add to the scene the 2844-222. However, both motion sensors show up under My Lighting with a 1011 code. I have attached a screen shot of the Administrative Console. The 2844-222 device shows up at the top 2 entries 4A.71.AC and also the Basement Motion Sensor.1 Moti. The old 2842-222 device shows up as Basement Motion Dusk-Dawn, Basement Motion-Low Bat, and Basement Motion Sensor. There are also entries for Basement Motion Sensor 2-Dusk.Dawn, Basement Motion 2-Low Bat, and Basement Motion 2-Sensor. These last 3 entries are for a 2842-222 device which I may have replaced some time earlier and forgotten about it. If I right-mouse click on any of the 2842-222 devices and select delete, the Administrative Console gives me a message that the system is busy and a bar scrolls across the message, but it doesn't identify what device is being updated. This message recurs repeatedly after the bar scroll finishes, and I am unable to get it to stop without killing the Administrative Console. If I go to the entry for the 4A.71.AC.13 Motion Enabled and click on the Options button, I get a greyed out message saying the system is busy, and after a while I get an Error Message that says Could not open file [/CONF/UXT.BIN]. I've attached screen shots of these as well. In doing this step, I had not held the Set button on the Motion Sensor to put it into Linking mode. If I acknowledge the error message, I get a Device Options Dialog and a notification to put it into Linking mode. Once I select my options and am done, there are a couple of System Busy messages and everything is back to normal. So, my question is how do I delete the 2842-222 motion sensor devices that are no longer around?

paulbates, I could infer from your suggestion that having a scene is preferred over having one Insteon device control another. Is this your suggestion?

paulbates, thanks for the reply. Your answer tells me how to adjust or edit the scene. But what if I merely want the new switch to control the original 2477D switch without editing the scene?

I have had an old 2476D die, so I am replacing it with a newer 2477D. I understand how to connect the wiring, but I am struggling with the programming. This dimmer switch is the second one in a circuit that controls ceiling lights in a hallway. When I first started using Insteon, I did it before getting an ISY Since then, I have added and use quite a bit the ISY. So, since I want the linking to show up in the ISY, I expect I should do the linking through the ISY. I am having a hard time figuring out the right way to do this. My circuit is such that I have another 2477D which is connected to the load. The new switch is just meant to control the 2477D. I should point out that I have a Scene for these lights configured in the ISY, bu I do not have any program in the ISY that turns on this circuit. I understand this is pretty basic stuff, and any help that is provided will be greatly appreciated. I have one other, related question. If I run the tool to generate the topology, the 2477D that is connected to the ceiling lights shows No for the Is Load selection. Is this the way it should show up? Thanks for the help.