RGS0517

I have the same problem on one of my five 8-button keypads. The scene turns on (after two flashes), but won't turn off (after two flashes). Guess what.....the other four keypads work fine with the same scene (and no flashes). In desperation I've removed the scene from the keypad. The button still stays on. The scene can be turned off only from my computer or one of the other keypads. I then deleted the scene from the other four keypads. The problem button still stays on. I've removed everything that connects to that button and the problems persists. My network with more than 30 Insteon devices has worked fine for many years. But now I'm beginning to see problems and am loosing confidence rapidly. I hope you get some replies with some good ideas how to solve our button behavior problem.

Your reply was exceptionally valuable. Your comment "If both lines are not at 3.1.16 or there is no UI line at all clear the Java cache......" was the key. I never knew there was a second line. All 2475SBD problems have now been solved with a great feeling of accomplishment. Thank you!

The symptoms are that the 2475SBD responds fine directly from the console or when manually linked to a KPL. It still does not respond, however, when put in a scene and controlled by a KPL. (Being new to this forum, I'm assuming KPL is the abbreviation for "Key Pad Link".) As recommended, I removed it from the scene and then added it back....no response. I'm wondering if the 2475SDB being recognized in 3.1.16 as an "unsupported device" is a factor in this "scene" problem? Thanks.

Apparently, the latest firmware update that I downloaded and installed (3.1.16 Beta) does not correct the problem with the 2475SDB In-LineLinc On/Off Switch (Dual-Band) as well described in these recent postings. When will we have an update that does? Smarthome currently is out of stock of the prior model.