Schoolhouse

Have all links been created using the ISY or have some links been established with device Set buttons? ANSWER: All links created with ISY Comm problems often have more than one source. There are no good tools for Insteon so it is a process of elimination. Putting UPS/PC equipment on a FilterLinc. No surge suppressor on the PLM circuit. The two are simple and should be done regardless of whether the fix a specific symptom. The overall performance will be better with these. ANSWER: Already done weeks ago Are the 8 to 6 button KeypadLinc button state changes now appearing in the Admin Console for all the buttons? If so it would indicate a problem when the KeypadLinc was initially added getting all the link records created. ANSWER: Numerous button state changes for numerous switches are not showing the actual changes in current status when buttons (or paddle) pressed. With as many symptoms that are occurring it does sound like there are still comm problems. 3.1.17 was extensively tested before being identified as an official release and it is being used by many installations not seeing the issues you are seeing. It is normal to think about the last major ISY change. I had a user tell me his system was working 100% before an upgrade (not to 3.1.17). The root cause of the problem was the PLM was plugged into a surge suppressor. The system could not have been 100% before the upgrade. Just the way the mind works. ANSWER: Your suggestions are greatly appreciated. Perhaps the ANSWERS supplied in the series of posts will jog another item to consider.

3) It is certainly possible for a device to talk to another device but not able to communicate with the ISY PLM. Often the PLM is plugged into a circuit where there are other devices that interfere with Insteon message traffic. UPS/PC equipment not on a FilterLinc. The PLM could be in a surge suppression outlet that will interfere with Insteon traffic. ANSWER: it has its own dedicated circuit with no surge protector.

An 8 button slave main button controls the scene mechanically perfectly. “ Do not under the circumstances being described. The term mechanically is an usual term applied to an ISY Scene. There is an ISY Scene with some devices as Controllers and Responders. An 8 button KeypadLinc Main button (upper left corner) was added to the ISY Scene as a Controller. There were comm errors displayed during the addition of the 8 button Main button to the ISY Scene? ANSWER: When we walk around and push buttons, all work perfect for the scecne. When we go into ISY, it does not see current status. There were comm errors displayed during the addition of the 8 button Main button to the ISY Scene? ANSWER Yes. It said Check connections. All physical connections are working.

2) The action described versus the results achieved do not corrolate. Exactly what does line 2 of the Admin Console right pane show for the 8 button KeypadLinc converted to 6 button mode. I don’t care about the Insteon address, but all information after that. ANSWER: (2486D) KeypadLinc Dimmer 6 buttons v.00

1) What specifically (device type) was added to bridge the 120V legs. Most devices at the power panel are passive couplers which do not boost the signal to the other leg. A passive coupler that was designed for X10 may not be effective for Insteon. ANSWER: Insteon bridge coupler designed for Insteon

1) Added a mecahnical insteon bridge in panel 2) put a six button cover on the switch. Deleted and reinstalled successful the 6 button and it shows as a 6 button now in ISY. Success on one level. But, ISY can control button perfectly, while mechanical changes at switch do not appear in ISY status. And 3) An 8 button slave main button controls the scene mechanically perfectly. It does not, however reflect the status of any part of the scene in the ISY. So we deleted it at button as a controller and then added back as a controller. At the end of the addition as controller, we perceived the errors message "communication failed, check connection." The switch again functions perfectly with other buttons, but not the ISY. The connections seem to be fine. Are all these related? If not, what are the individual fixes? FYI, I upgraded the system to 3.1.17 and also upgraded to ISY 99i Pro. I seem to be having a lot of issues post upgrade that were not present beforehand.

When I See "System Busy" in right hand corner, do I have to wait until I see "Ready" before I can do the next thing? For example, I add an item as a controller to a scenes. Can I immediately continue my work and add that same button as a responder to another scene, or do I have to wait? So my question is: For programming purposes at my computer, When do I have to wait until the "Ready" light comes back on? Thanks!

The ISY shows it as an eight button, even though it only knows 5 nodes. One of the buttons is being used to trigger a program. The button being turned on is not being seen by the ISY. I am trying to solve that problem and I figured starting with having the ISY know it as a six button might help. I still have the old 8 button faceplate on the switch, but I did not think that made a difference in the recognition

How do I get it recognized as a 6 button?

Yes, you are exactly right. When I linked, it only gave me the standard 5 items for a 6 button, but the second line says Dimmer 8 as you surmised.

I was using a switch as an eight button configuration successfully programming numerous scenes. Then I changed the switch to a 6 button. I deleted the 8 button from my ISY and linked it in anew, recognizing a 6 button. I successfully programmed the major load button to control a larger scene. The top two work as on, and the bottom two work as off. So far so good, but when I look at my iPad HD, it shows up as an 8 button. What do I do now? Thank you!

I pushed Query by accident and it has been running for a long time. How do I exit a query without doing damage? Thanks!

I assume the Comm problem you are referring to are the ones from yesterday's forum. Those problems began shortly after the new usage of the Mobilinc HD for iPad. Does the iPad app cause problems?

I am adding controllers to a scene and I get a message that says "Cannot open Config file." The controller addition keeps processing. At end, it says "Adding Controller failed" but when I go to the button, the controller works. This is happening frequently. Any suggestions?