bigdog

Ok, I figured out the problem. I needed to use ISY SmartHome skill. NOT the Insteon Skill. Thank-you to pilotguy13 for the clue. Alexa is working again.

To re-enable the Alexa Skill for Insteon, if I search for ISY, there is nothing listed for Insteon. If I search for Insteon then I can find the skill. Is this the correct skill? Other are enabling ISY skills.

I keep seeing responses here that we need to reenable the skill. I am trying to reenable the Insteon skill as described. The problem is that I can't get past the "No Valid Hub Subscription For This Account" message. That is a show-stopper.

I am trying to re-enable Alexa. Overnight it looks like Alexa deactivated the skill. Last night, it told me I needed to reconnect the skill, which of course it wouldn't do. This morning the skill was gone. So I tried to add the Insteon skill back and link it to my account, and it says "No Valid Hub Subscription For This Account". However, I am able to log into my account on the web isy portal. All my devices are still listed in Alexa however it says the server is unresponsive.

I am now able to use UD Mobile again, but not Alexa. It said the skill wasn't installed and when I try to install it is says there is no valid portal account when I try to log in through the Insteon skill. Except the portal appears to be ok now.

Same for me here. I'm getting http error 429.

That fixed it. Thanks for your help!

I cannot use UD Mobile. It keeps telling me "Could not get portal credentials. Portal not set." I have logged out and back in again, but it still does not work. My inventory of devices is there, but I keep getting g the same error if I try to do anything.

Thanks for the excellent run down on Z-wave. That clears things up for me completely and probably for others forced to look for other non-Insteon solutions.

With the demise of Insteon, I needed to reassess my smart home setup. I really like my ISY994i which was an upgrade to the older ISY99. So I have been doing this for awhile. I don't really want to move to some other system, but need to plan for future maintenance. I used an Insteon hub strictly for Alexa integration. Thanks to the help from a few people on this forum I upgraded my firmware to v5.3.4 and set up an ISY Portal subscription. After a little work fixing some scenes I have Alexa working better than it did before. The Insteon hub is now decommissioned. I ordered (and received) a Z-Wave Plus module for my ISY994 so I would be able to maintain the system in the future. My questions are regarding any other requirements for Z-Wave devices. The web site is a little sparse. 1) I have seen references to a Z-Wave 500 "dongle". Do I need an additional dongle of some kind or is the module all I need? 2) It seems like the module will support 300 and 500 series. Is the what "Plus" means? 3) I have also seen references to S2 security. Do I have this with the module or does this require a Polisy and a Z-Wave 700 dongle? Thanks! Brian

I received these creditors notices this morning. I am posting them here for others who may not have received them. SmartLabs-ABC-Creditor-Notice.pdf SmartLabs-ABC_C.pdf

Thanks! Works great. I really appreciate your help!

I was able to upgrade ISY firmware 4.9.x to firmware v5.3.4 with few problems. I am having a Java problem getting it to load on macOS Big Sur. I have downloaded http://xxx.xxx.xxx.xxx/admin.jsp numerous times after deleting all other instances and clearing all cached files including apps. I open http://xxx.xxx.xxx.xxx/admin.jsp and sometimes it will create an icon on my desktop, but usually not. Sometimes the ISY finder shows my ISY 994, other times it shows nothing. The big problem is that once I run it the first time and close it, I am unable to open it again. It complains that the jar files were signed with a different cert. So the only way I can run it successfully is to completely turn off caching so that it downloads a new application every time. It worked okay before the upgrade. I hate Java and avoid it like the clap, but I don't have a lot of choice except to run it from the web. I even stied OpenWebStart and it works better but is old dog slow. I am sure there must be someone who knows more about Java than I do who might have an idea what I could try. I have seen references here to the "launcher" but I don't know what that is unless that is the ISY Finder (which doesn't seem to work). I'm about 95% done with the upgrade but it would be nice to have an icon I can just click on like my other hundreds of programs. Any ideas would be appreciated. - Brian

Ah, never mind. Seems I have it running okay. Note to Mac users, if at all possible try to do the update using Windows. I have Win 7, 10, and 11 installed under Parallels and used Win 7 because it has a full Java stack installed. Went fine. I did a full Java update under Mac OS Big Sur, and everything is now as it should be. Many, but not all programs that were previously disabled needed to be re-disabled. Follow Geddy's instructions and you'll be golden! Thank you Geddy, your instructions were excellent. I'm all updated and ordered my Z-Wave board today. I have a couple of Insteon dimmer switches as spares and am going to add some new Z-Wave devices when I get the board.

I got the update installed using Windows. However, it upgraded the firmware but apparently not the UI. Is there a way to upgrade the UI?