jamesddelaney

Hi Guys, I just did the upgrade to 3.2.3 and it didn't seem to help. i have attached the event logs. Thanks, James ISY-Events-Log.v3.2.3__Thu 2012.04.05 06.25.28 PM.txt.zip

Thanks Michael. I just sent you an email.

Does Help | About show 3.2.2 for both the Firmware line and the UI line? yes How long ago was the SynchroLinc acquired? 03/09/2012 After going to 3.2.2 was the SynchroLinc Deleted and added back under 3.2.2. No. But i just removed it and added it. It didn't seem to help. i have attached the event logs from this process. ISY-Events-Log.v3.2.2__Tue 2012.04.03 06.42.54 PM.txt.zip

Model number is 2423a5 (http://www.smarthome.com/2423A5/Synchro ... ler/p.aspx) Synchrolinc firmware is v.0E As for this questions: "What is being used to couple the 120V legs? Pluggable SignaLincs perhaps with black external antenna?" Here is my best shot at an answer: I am not coupling the phases at all. According to my electrician, i have two phases. Again, according to my electrician, the 20 SwitchLincs (http://www.smarthome.com/2477D/SwitchLi ... ite/p.aspx) I have installed have been on both phases and I have had no problems so far. I kinda though that because the switches are dual band i wouldn't need to couple the phases. Is that right or do i need to get something like this?: http://www.smarthome.com/2406H/SignaLin ... red/p.aspx or two of these: http://www.smarthome.com/2443/Access-Po ... ler/p.aspx thanks everybody for all of your help so far.

ahhh. now i see how that works. and no, i didn't have it in #3. I have attached the Event View log in level three from when i attempted to "set options". the dialog box i got this time said: "subscriber didn't reply to event". ISY-Events-Log.v3.2.2__Mon 2012.04.02 07.48.36 PM.txt.zip

I am trying to configure my synchrolinc via my isy 99i. When i try to "set options" under "my lighting" the system busy progress bar appears ~3 times and then i get a dialog box that says "request failed". one of the times that i tried this, i got a dialog box that said "subscriber didn't reply to event". there doesn't really seem to be anything at all in the event viewer, log or error log. i'd like to configure my synchrolinc via my isy 99i because the calibration button on the synchrolinc doesn't seem sensitive enough to work with the the apple tv. i was getting these errors with firmware v3.1.7 and i have tried upgrading to firmware v3.2.2(beta). i am pretty new to isy and to insteon so any help is greatly appreciated. thanks!