jahn

opened a ticket with UD. They came back saying the device is broken/mis configured and they are probably right. The device should report back a category 00 and subCat 1C. I bought a 2nd switch in the same order and that one works. Thanks for all the help:

That would make sense to me. Maybe a silly question, but where do I open a ticket with UD? Thanks.

nope

what?

same thing after factory reset. Updated firmware / UI to latest beta. 5.3.2, same thing happens. Used to be 5.3.0.

Here is the event log:

yes, it does blink green. I hold the set button for like 3sec, green starts to blink. The linking comes back very quickly, looks like it talks to the device, then I get unsupported device.

Just picked up a few single remote linc switches (2342-242). When I try to add it in the system, I get an un-supported device. Any idea what's going on?